What it says
What this says
Current to 13 Oct 26Executed order form dated 24 Aug 2026 renewing Growth tier for one year from 10 Sep 2026 at £50k per year, billed annually in advance. Availability 99.5%, P1 first response 1 business hour. Signature lines are blank in the text.
What it is: an order form for Growth tier (renewal), order date 24 August 2026, running 10 September 2026 to 9 September 2027. Stored status is executed, and the text says "Executed on 24 August 2026."
Commits: £50k annual, "Annual in advance", "30 days net", availability 99.5%, P1 first response 1 business hour, and a service credit of "10% of one month's fee per month of availability breach".
Unusual: the service credit is 10% for Growth, which matches the brief's Growth credit. The order form states no discount and no freshness credit. The document labels £50k as Annual Recurring Revenue, and that is the document's own figure.
Not settled: the signature lines are blank underscores and no signatory names appear, so the text does not show who signed for either side. It lists no connector delivery dates and does not state a notice period or auto-renewal.
As found in this document
Current to 9 Oct 26- Date end9 Sep 2027Source: object_read:doc_172_009
- Date signed24 Aug 2026Source: object_read:doc_172_009
- Date start10 Sep 2026Source: object_read:doc_172_009
- Price£50,000Source: object_read:doc_172_009
- Price£50,000Source: object_read:doc_172_009
- BillingAnnual in advanceSource: object_read:doc_172_009
- Payment Terms30 days netSource: object_read:doc_172_009
- Availability99.5%Source: object_read:doc_172_009
- P1 First Response1 business hourSource: object_read:doc_172_009
- Service Credit10% of one month's fee per month of availability breach10% of one month's fee per month of availability breach · Source: object_read:doc_172_009
- UsersUp to 40 licensed usersSource: object_read:doc_172_009
- ConnectorsUp to 8 data connectorsSource: object_read:doc_172_009
The document
Body
Pelton Grange Care, Order Form
Order Date: 24 August 2026 Start Date: 10 September 2026 End Date: 9 September 2027
Customer
Pelton Grange Care
Service
Company Brain – Growth tier (renewal).
- Up to 40 licensed users
- Up to 8 data connectors
- Pages, chat and search
- Dashboards builder
- Quarterly business reviews
Pricing
| Item | Qty | Unit Price | Discount | Net |
|---|---|---|---|---|
| Company Brain – Growth (annual) | 1 | £50k | , | £50k |
Annual Recurring Revenue: £50k
Terms
- Billing: Annual in advance
- Payment Terms: 30 days net
Service Levels
| Metric | Standard |
|---|---|
| Availability | 99.5% |
| P1 First Response | 1 business hour |
| Service Credit | 10% of one month's fee per month of availability breach |
Signature
Executed on 24 August 2026.
For BB-Demo:
Signature: _______________________ Title: Account Executive
For Pelton Grange Care:
Signature: _______________________ Title: Authorised Signatory