Wellbrook Facilities - Order Form (signed)
Documentexecuted Wellbrook Facilities · order form · executed · 14 Apr 2025
Executed order form for one Starter subscription at £20k per year, annual in advance, running 1 May 2025 to 30 Apr 2026. Commits 99.5% availability and a P1 first response of 4 business hours. The term ended before the as-of date.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for one Starter subscription at £20k per year, annual in advance, running 1 May 2025 to 30 Apr 2026. Commits 99.5% availability and a P1 first response of 4 business hours. The term ended before the as-of date.
What it is: an executed order form between BG-Demo Limited and Wellbrook Facilities, headed "Renewal Subscription", for B-Glass Starter at a unit price and net amount of £20k, no discount.
Commits: "Availability: 99.5%", "P1 first response: 4 business hours", and a service credit of "5% of one month's subscription fee" for availability breaches. Billing is annual in advance, payment due 30 days, in GBP.
Unusual: nothing off the standard Starter terms. The price equals the v1 list figure, and the signed term has no stated auto-renewal.
Not settled: the document states no renewal clause or later term, so it does not show what applies after 30 Apr 2026. The customer signatory is shown only as Director, with no name.
As found in this document
As at Fri 9 Oct 2026- Date end30 Apr 2026Source: the AI read of this record
- Date signed14 Apr 2025Source: the AI read of this record
- Date start1 May 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Service credit5% of one month's subscription fee, credited for any month in which availability falls below the stated thresholdSource: the AI read of this record
- Price£19,500Source: the AI read of this record
- BillingAnnual in advanceSource: the AI read of this record
- Invoice dateUpon contract signatureSource: the AI read of this record
- Payment due30 daysSource: the AI read of this record
- Nightly data refreshcomplete by 07:00 customer local time on business daysSource: the AI read of this record
Body
Wellbrook Facilities - Order Form (signed)
Date: 14 Apr 2025
Parties
This order form is entered into between:
BG-Demo Limited (the "Provider")
and
Wellbrook Facilities (the "Customer")
Renewal Subscription
| Item | Quantity | Unit Price | Discount | Net Amount | Recurring |
|---|---|---|---|---|---|
| B-Glass – Starter | 1 | £20k | , | £20k | Annual |
Total contract value: £20k
Contract Term
- Start date: 1 May 2025
- End date: 30 Apr 2026
- Billing: Annual in advance
Service Level
The Provider commits to the following service level:
- Availability: 99.5%
- P1 first response: 4 business hours
- Service credit: 5% of one month's subscription fee, credited for any month in which availability falls below the stated threshold
Payment Terms
- Invoice date: Upon contract signature
- Payment due: 30 days
- Currency: GBP
Features
The Starter tier continues to include:
- One team
- 15 licensed users
- Up to 4 connectors
- Pages, chat and search
- Six-monthly check-in
- Nightly data refresh complete by 07:00 customer local time on business days
Read the whole document (1,394 characters)
Signatures
For BG-Demo Limited:
_______________________________ Priya Raman Account Executive Date: 14 Apr 2025
For Wellbrook Facilities:
_______________________________ Director Date: 14 Apr 2025