What it says
What this says
Current to 13 Oct 26Order form for Company Brain Starter between BB-Demo Ltd and Marsden Vale Recruitment at £22k per year, 0% discount, billed annually in advance. Availability 99.5%, P1 first response 4 business hours. Term 23 Sep 2026 to 22 Sep 2027.
What it is: an order form for one Starter subscription, effective 23 Sep 2026, filed as executed. The text says "This renewal reflects current pricing for the Starter tier" and points to the existing Master Services Agreement for other terms.
Commits: £22k total contract value, "Annual in advance, net 30 days from invoice". Service levels are 99.5% availability and 4 business hours for P1 first response, with a 5% service credit for an availability breach.
Unusual: the document says "renewal" but states no auto-renewal or notice period. It has no discount and no data freshness credit, which is standard for Starter.
Not settled: the customer signature, title and date lines are blank in the text, and only the BB-Demo date is filled in. The text names no customer signatory and does not say which MSA applies.
As found in this document
Current to 9 Oct 26- Date end22 Sep 2027Source: object_read:doc_169_009
- Date start23 Sep 2026Source: object_read:doc_169_009
- Price£22,000Source: object_read:doc_169_009
- Total Contract Value£22,000Source: object_read:doc_169_009
- BillingAnnual in advance, net 30 days from invoiceAnnual in advance, net 30 days from invoice · Source: object_read:doc_169_009
- Availability99.5%Source: object_read:doc_169_009
- P1 First Response4 business hoursSource: object_read:doc_169_009
- Service Credit5% of one month's subscription fees in the event of an availability breach5% of one month's subscription fees in the event of an availability breach · Source: object_read:doc_169_009
- Licensed UsersUp to 15 active users per the Starter tierUp to 15 active users per the Starter tier · Source: object_read:doc_169_009
- Service Term23 Sep 2026 to 22 Sep 2027Source: object_read:doc_169_009
The document
Body
Marsden Vale Recruitment, Order Form
Effective Date: 23 September 2026
Parties
Customer: Marsden Vale Recruitment
Supplier: BB-Demo Ltd
Service Description
| Item | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| Company Brain – Starter | 1 | £22k | 0% | £22k |
Total Contract Value: £22k
Service Term
Start Date: 23 September 2026
End Date: 22 September 2027
Billing: Annual in advance, net 30 days from invoice
Service Levels
- Availability: 99.5%
- P1 First Response: 4 business hours
- Service Credit: 5% of one month's subscription fees in the event of an availability breach
Licensed Users
Up to 15 active users per the Starter tier.
Renewal Terms
This renewal reflects current pricing for the Starter tier. Service terms remain as per the existing Master Services Agreement.
Signature
Customer:
Signature ___________________
Title ___________________
Date ___________________
BB-Demo Ltd:
Signature ___________________
Tom Ashdown, Account Executive
Date 23 September 2026
Unusual terms
Current to 9 Oct 26- Described as a renewal but no renewal or notice clause stated
- Service terms defer to the existing Master Services Agreement