What it says
What this says
As at Fri 9 Oct 2026Order form for the Starter tier at £20k for one year, 23 Sep 2025 to 22 Sep 2026. Availability 99.5%, P1 first response 4 business hours, billed annually in advance. The customer signature block is blank in the text.
What it is: an order form between Marsden Vale Recruitment and BG-Demo Ltd for one B-Glass Starter subscription, executed under the parties' Master Services Agreement. Net amount and Total Contract Value are both £20k with 0% discount.
Commits: availability of 99.5%, P1 first response of 4 business hours, and a service credit of 5% of one month's subscription fees for an availability breach. Billing is annual in advance, net 30 days from invoice, with up to 15 active users.
Unusual: nothing departs from the standard Starter terms. The price matches the v1 list.
Not settled: the customer signature, title and date lines are blank in the text, so the document does not show who signed for the customer. It states no renewal clause, and the end date of 22 Sep 2026 has passed as of the as-of date, so the current term is not shown here.
As found in this document
As at Fri 9 Oct 2026- Date end22 Sep 2026Source: the AI read of this record
- Date start23 Sep 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Service Credit5% of one month's subscription fees in the event of an availability breachSource: the AI read of this record
- BillingAnnual in advance, net 30 days from invoiceSource: the AI read of this record
- Total Contract Value£19,500Source: the AI read of this record
- Licensed UsersUp to 15 active users per the Starter tierSource: the AI read of this record
Body
Marsden Vale Recruitment, Order Form
Effective Date: 23 September 2025
Parties
Customer: Marsden Vale Recruitment
Supplier: BG-Demo Ltd
Service Description
| Item | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| B-Glass – Starter | 1 | £20k | 0% | £20k |
Total Contract Value: £20k
Service Term
Start Date: 23 September 2025
End Date: 22 September 2026
Billing: Annual in advance, net 30 days from invoice
Service Levels
- Availability: 99.5%
- P1 First Response: 4 business hours
- Service Credit: 5% of one month's subscription fees in the event of an availability breach
Licensed Users
Up to 15 active users per the Starter tier.
Terms
This order is executed under the parties' Master Services Agreement.
Signature
Customer:
Signature ___________________
Title ___________________
Date ___________________
BG-Demo Ltd:
Signature ___________________
Tom Ashdown, Account Executive
Date 23 September 2025