What it says
What this says
As at Fri 9 Oct 2026Draft MSA for the Starter tier, proposed effective 23 Sep 2024. It states 99.5% availability, P1 first response within 4 business hours, and £20k annual subscription plus £6,000 implementation, £26k in total.
What it is: a draft master services agreement between BG-Demo and Marsden Vale Recruitment, marked "Status: Draft" and "This is a draft for review. Final terms to be confirmed with customer."
Commits: Starter tier with four connectors and fifteen users, invoiced annually in advance, payment due within 30 days. Service commitment is "Availability: 99.5% uptime" with a 5% service credit of one month's fee below that level.
Not settled: the text names no signatory and carries no signature or signed date, so it is not executed. Any executed order form would override its terms. The term runs 23 Sep 2024 to 22 Sep 2025 and states no renewal mechanism.
As found in this document
As at Fri 9 Oct 2026- Date end22 Sep 2025Source: the AI read of this record
- Date start23 Sep 2024Source: the AI read of this record
- Price£25,500Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 support responsefirst response within 4 business hoursSource: the AI read of this record
- Service credit5% of one month's fee if availability falls below 99.5%Source: the AI read of this record
- Annual subscription£19,500Source: the AI read of this record
- Implementation£6,000Source: the AI read of this record
- Billing and paymentInvoice annually in advance; payment due within 30 daysSource: the AI read of this record
- TermFrom 23 Sep 2024 to 22 Sep 2025Source: the AI read of this record
Body
Marsden Vale Recruitment - Master Services Agreement v2
Status: Draft
Parties and Effective Date
This Agreement is between BG-Demo (London, United Kingdom) and Marsden Vale Recruitment (Huddersfield, United Kingdom), proposed to be effective 23 Sep 2024.
1. Services
BG-Demo shall provide B-Glass at Starter tier, comprising:
- Implementation service (four weeks)
- Up to four connector integrations
- Access for up to fifteen users
2. Fees
| Item | Amount |
|---|---|
| B-Glass – Starter (annual subscription) | £20k |
| Implementation – Starter | £6,000 |
| Total | £26k |
Invoice annually in advance; payment due within 30 days.
3. Service Commitment
- Availability: 99.5% uptime
- P1 support response: first response within 4 business hours
- Service credit: 5% of one month's fee if availability falls below 99.5%
4. Term
From 23 Sep 2024 to 22 Sep 2025.
Note: This is a draft for review. Final terms to be confirmed with customer.