Haddon Rook Logistics - Order Form (signed)
Documentexecuted Haddon Rook Logistics · order form · executed · 24 Dec 2025
Executed Starter order form between BG-Demo Limited and Haddon Rook Logistics for 7 Jan 2026 to 6 Jan 2027. Availability 99.5% uptime, P1 first response 4 business hours. Subscription £21k after a 5% discount, plus £6,000 implementation, total £27k.
What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form between BG-Demo Limited and Haddon Rook Logistics for 7 Jan 2026 to 6 Jan 2027. Availability 99.5% uptime, P1 first response 4 business hours. Subscription £21k after a 5% discount, plus £6,000 implementation, total £27k.
What it is: an executed order form for the Starter tier, signed on 24 Dec 2025. It lists the v2 Starter unit price of £22k with a 5% discount, giving a net of £21k.
Commits: "99.5% uptime", P1 first response of "4 business hours", and data refresh "Complete by 07:00 UK local time, business days". The service credit is "5% of one month's monthly fee, for availability breaches only". Billing is annual in advance on 30 days from invoice.
Unusual: the 5% discount applies to the first term only under the standard terms. Implementation is payable on completion, and the subscription is stated as payable on or before 7 Jan 2026.
Not settled: the text states no renewal or notice clause and no auto-renewal. Signatory names and roles are not given, only "a duly authorised representative" for each side.
As found in this document
As at Fri 9 Oct 2026- Date end6 Jan 2027Source: the AI read of this record
- Date signed24 Dec 2025Source: the AI read of this record
- Date start7 Jan 2026Source: the AI read of this record
- Price£20,900Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Data RefreshComplete by 07:00 UK local time, business daysSource: the AI read of this record
- Service Credit5% of one month's monthly fee, for availability breaches onlySource: the AI read of this record
- Subscription fee£20,900Source: the AI read of this record
- Implementation fee£6,000, payable upon completionSource: the AI read of this record
- Billing FrequencyAnnual in advanceSource: the AI read of this record
- Payment Terms30 days from invoiceSource: the AI read of this record
- Included allowances15 users (soft limit), 4 connectors (hard limit)Source: the AI read of this record
The document
Body
Haddon Rook Logistics, Order Form
Parties
Supplier: BG-Demo Limited, London, United Kingdom
Customer: Haddon Rook Logistics, Northampton, United Kingdom
Order Details
| Line Item | SKU | Quantity | Unit Price | Discount | Net |
|---|---|---|---|---|---|
| B-Glass – Starter | SUB-STARTER | 1 | £22k | 5% | £21k |
| Implementation – Starter (4 weeks, up to 4 connectors) | IMP-STARTER | 1 | £6,000 | , | £6,000 |
| Total Contract Value | £27k |
Service Period
- Start Date: 7 Jan 2026
- End Date: 6 Jan 2027
- Billing Frequency: Annual in advance
- Payment Terms: 30 days from invoice
Service Level Terms
| Metric | Commitment |
|---|---|
| Availability | 99.5% uptime |
| P1 First Response | 4 business hours |
| Data Refresh | Complete by 07:00 UK local time, business days |
| Service Credit | 5% of one month's monthly fee, for availability breaches only |
Subscription Details
Tier: Starter
Included Allowances:
- 15 users (soft limit)
- 4 connectors (hard limit)
- Pages, chat and search
- Six-monthly check-in
Billing and Payment
Read the whole document (1,731 characters)
The annual subscription fee of £21k is payable on or before 7 Jan 2026. Implementation services (£6,000) are payable upon completion.
All fees are exclusive of Value Added Tax where applicable.
Terms and Conditions
This order is subject to the terms of the Master Service Agreement between the parties dated 7 Jan 2026 and the Data Processing Agreement dated 24 Dec 2025.
Signatures
For BG-Demo Limited:
Signed by a duly authorised representative
For Haddon Rook Logistics:
Signed by a duly authorised representative
Date: 24 Dec 2025
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount on subscription
- Implementation payable upon completion