What it says
What this says
As at Fri 9 Oct 2026Proposal from Matteo Ricci for the Growth tier: £12k implementation and £50k Year 1 subscription, £62k contract total. Priority response is 1 business hour. No availability figure is stated. Stored as final, but it is a proposal, not an executed order form.
What it is: a customer proposal dated 15 Apr 2026, written by Matteo Ricci, Account Executive. It covers the Growth package for 40 users and 8 connectors. The text says "Your security review has been completed" and names the order form as the next step.
Commits: the document states a 1 business hour response for priority issues, a nightly refresh by 07:00 local time on weekdays, quarterly business reviews and payment due on or before go-live. Fees are £12k for implementation and £50k for the Year 1 subscription.
Unusual: the Growth subscription of £50k matches the v2 list price. Payment is due at go-live, which is not the standard 30-day terms in the brief.
Not settled: this is an open item. The text says the order form "will set out the final scope, timeline and payment terms". The evidence does not show whether an order form was signed, who signed for the customer, or a start date. Availability and service credits are not stated.
As found in this document
As at Fri 9 Oct 2026- Price£50,000Source: the AI read of this record
- Implementation fee£12,000 (8 weeks, one-time)Source: the AI read of this record
- Year 1 subscription£50,000 (annual, in advance)Source: the AI read of this record
- Contract total£62,000Source: the AI read of this record
- PaymentPayment is due on or before go-live.Source: the AI read of this record
- Priority issue response1 business hour response time for priority issuesSource: the AI read of this record
- Data refreshNightly refresh complete by 07:00 your local time on weekdaysSource: the AI read of this record
- Business reviewsQuarterly business reviewsSource: the AI read of this record
The document
Body
Hvidbjerg Logistik, Proposal
Executive Summary
This proposal sets out BG-Demo's engagement with Hvidbjerg Logistik to build an AI-queryable data layer across your CRM, call records, finance and logistics systems. By consolidating these sources in a single brain, your teams can answer key business questions in seconds instead of hours, removing manual data reconciliation and reducing planning cycle time.
What We Do
BG-Demo builds a data layer inside your own Snowflake account, connecting your business systems without moving data outside your environment. Our platform lets your teams ask questions of all their data at once, build dashboards and track key metrics in real time.
The Growth Tier
This proposal covers the Growth package:
Read the whole document (2,170 characters)
- Users: Up to 40 team members across operations, planning and finance
- Connectors: 8 data connections (CRM, call recording system, email, finance system, and logistics platform)
- Capabilities: Pages, AI chat, search, custom dashboards and team collaboration
- Support: Quarterly business reviews, email and chat support with 1 business hour response time for priority issues
- Data Refresh: Nightly refresh complete by 07:00 your local time on weekdays
Implementation Timeline
Our 8-week programme runs as follows:
- Weeks 1–2: Discovery, system audit, connector configuration
- Weeks 3–5: Data mapping, page and dashboard design, training delivery
- Weeks 6–8: Pilot, refinement and go-live handover
Investment
| Component | Fee |
|---|---|
| Implementation (8 weeks, one-time) | £12k |
| Year 1 subscription (annual, in advance) | £50k |
| Contract Total | £62k |
The subscription includes all users, connectors, nightly refresh, support and quarterly business review. Payment is due on or before go-live.
Next Steps
Your security review has been completed. The next step is to execute a formal order form under our Master Service Agreement, which will set out the final scope, timeline and payment terms.
We look forward to beginning this engagement.
Best regards, Matteo Ricci Account Executive, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Payment due on or before go-live
- Stored as final but is a proposal, not executed paper