Pawtuxet Foodservice - Proposal
Documentfinal Pawtuxet Foodservice · proposal · final · 4 Mar 2026
Proposal dated 4 Mar 2026 from Jordan Pike for the Enterprise tier: 99.9% availability, 30-minute P1 response, £30k implementation and £125k Year 1 subscription, £155k total Year 1. It is a proposal, not an executed order form.
What it says
What this says
As at Fri 9 Oct 2026Proposal dated 4 Mar 2026 from Jordan Pike for the Enterprise tier: 99.9% availability, 30-minute P1 response, £30k implementation and £125k Year 1 subscription, £155k total Year 1. It is a proposal, not an executed order form.
What it is: a sales proposal for the Enterprise tier, filed under the customer's Proposals folder and stored as final. The text asks the customer to confirm timeline so that an order form and MSA can be sent, so it is an open item.
Commits: "99.9% availability with 30-minute P1 response time" and "Nightly data refresh complete by 07:00 your local time on business days". It also states "Connectors will be live within 30 days of project kickoff."
Unusual: nothing departs from the standard Enterprise terms in the company brief. The price matches the v2 list and the implementation fee matches the Enterprise fee. No discount is stated.
Not settled: whether an order form was ever executed, who signed for the customer, the start date, and the named customer contacts. The text does not say.
As found in this document
As at Fri 9 Oct 2026- Price£125,000Source: the AI read of this record
- Availability99.9% availabilitySource: the AI read of this record
- P1 response30-minute P1 response timeSource: the AI read of this record
- Nightly refreshNightly data refresh complete by 07:00 your local time on business daysSource: the AI read of this record
- Connector deliveryConnectors will be live within 30 days of project kickoff.Source: the AI read of this record
- Implementation fee£30,000 (12 weeks)Source: the AI read of this record
- Year 1 annual subscription£125,000Source: the AI read of this record
- Total Year 1£155,000Source: the AI read of this record
- BillingSubscription renews annually. Payment in advance.Source: the AI read of this record
- Term and renewal noticeTerm is 12 months; renewal conversation begins 90 days before expiry.Source: the AI read of this record
The document
Body
Pawtuxet Foodservice - Proposal
Executive summary
BG-Demo unifies your ERP, sales, call recordings, emails and operational systems into a single queryable data layer, built and run inside your own Snowflake account. Your leadership team answers critical questions in seconds, without manual reconciliation.
Context
You manage customer relationships, order and delivery data, and operational metrics across multiple systems. Your teams currently pull data manually to understand customer health, sales trends, and operational efficiency. Decisions are slowed by the time spent finding and assembling information from different tools.
Proposed solution
BG-Demo Enterprise tier gives you:
Read the whole document (2,102 characters)
- 150 users across the organisation
- 20 connectors to your key systems (ERP, CRM, accounting, call recordings, order management, and more)
- Single sign-on (SSO) and user provisioning (SCIM) for IT control
- Executive sponsor from our team
- Premium support: named engineer, 07:00–20:00 UK time
- Sandbox environment for safe testing and training
- Quarterly business reviews and ongoing adoption
- 99.9% availability with 30-minute P1 response time
- Nightly data refresh complete by 07:00 your local time on business days
Your data remains in your Snowflake account. You own the data and the encryption keys. We build and run the brain.
Pricing and term
| Item | Cost |
|---|---|
| Implementation (12 weeks) | £30k |
| Year 1 annual subscription | £125k |
| Total Year 1 | £155k |
- Subscription renews annually. Payment in advance.
- Connectors will be live within 30 days of project kickoff.
- Nightly data syncs run every business day.
- Term is 12 months; renewal conversation begins 90 days before expiry.
Next steps
- Confirm scope and team structure
- Introduce our security team (for technical review)
- Execute order form and master service agreement
- Kick off implementation
We're ready to move. Please confirm your timeline and we'll send the order form and MSA.
Thanks, Jordan Pike Account Executive, US BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Connectors live within 30 days of kickoff