Kadewerk Software - Master Services Agreement (signed)
Documentexecuted Kadewerk Software · contract · executed · 8 Jul 2025
Executed Master Services Agreement for the Starter tier, effective 22 Jul 2025 to 21 Jul 2026. Availability 99.5% uptime, P1 first response within 4 business hours. Subscription £20k plus £6,000 implementation, total £26k.
What it says
What this says
As at Fri 9 Oct 2026Executed Master Services Agreement for the Starter tier, effective 22 Jul 2025 to 21 Jul 2026. Availability 99.5% uptime, P1 first response within 4 business hours. Subscription £20k plus £6,000 implementation, total £26k.
What it is: the executed MSA between BG-Demo and Kadewerk Software, covering B-Glass at Starter tier with implementation, up to four connectors and fifteen users.
Commits: "Availability: 99.5% uptime", "P1 first response: within 4 business hours", and a service credit of "5% of one month's subscription fee if availability breaches the commitment". Payment terms are "30 days from invoice".
Unusual: nothing off the standard Starter terms. The subscription price of £20k matches the v1 list in the brief.
Not settled: the text states an End Date of 21 Jul 2026 but no renewal or auto-renewal clause, so what applies after that date is not shown. The signature lines are blank in this copy, and the customer signatory is only titled Director with no name given.
As found in this document
As at Fri 9 Oct 2026- Date end21 Jul 2026Source: the AI read of this record
- Date signed22 Jul 2025Source: the AI read of this record
- Date start22 Jul 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 first responsewithin 4 business hoursSource: the AI read of this record
- Service credit5% of one month's subscription fee if availability breaches the commitmentSource: the AI read of this record
- Subscription fee£19,500Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Total Contract Value£25,500Source: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
Body
Kadewerk Software - Master Services Agreement (signed)
Parties
Between BG-Demo (London, United Kingdom) and Kadewerk Software (Amsterdam, Netherlands).
Effective Date: 22 Jul 2025 End Date: 21 Jul 2026
Services
BG-Demo shall provide B-Glass at Starter tier, including implementation and up to four connector integrations for up to fifteen users.
Fees and Payment Terms
| Description | Amount |
|---|---|
| B-Glass – Starter (annual subscription) | £20k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 |
| Total Contract Value | £26k |
Payment terms: 30 days from invoice.
Service Level
- Availability: 99.5% uptime
- P1 first response: within 4 business hours
- Service credit: 5% of one month's subscription fee if availability breaches the commitment
Signatures
For Kadewerk Software:
Signature: _____________________________
Title: Director
Date: 22 Jul 2025
For BG-Demo:
Signature: _____________________________
Lewis Kerr, Account Executive
Date: 22 Jul 2025