What it says
What this says
Current to 11 Oct 26Renewal order form for the Company Brain Starter tier at £22k for the year, 19 Aug 2026 to 18 Aug 2027, with 99.5% uptime and a P1 first response of 4 business hours. Filed as executed, but the customer signature, title and date lines are blank in the text.
What it is: a renewal order form dated 31 Jul 2026 between BB-Demo Limited and Linthorpe Trade Supplies for one Starter subscription at £22k. It notes the customer "was previously invoiced under an earlier rate card; this renewal reflects the updated list price."
Commits: annual billing in advance, Net 30 days from invoice date, in GBP, over 12 months from 19 Aug 2026 to 18 Aug 2027. Service levels are 99.5% uptime, a P1 first response of 4 business hours and a 5% service credit for availability breaches.
Unusual: nothing off the standard Starter terms. The only odd point is the signature block, where Tom Ashdown is dated 31 Jul 2026 but the authorisation lines for both parties and the customer's title and date are blank.
Not settled: the text does not show who signed for the customer or when. It states no renewal mechanism after 18 Aug 2027 and does not give the previous rate card figure.
As found in this document
Current to 9 Oct 26- Date end18 Aug 2027Source: object_read:doc_094_009
- Date start19 Aug 2026Source: object_read:doc_094_009
- Price£22,000Source: object_read:doc_094_009
- Availability99.5% uptimeSource: object_read:doc_094_009
- P1 First Response Time4 business hoursSource: object_read:doc_094_009
- Service Credit5% of monthly subscription fee for availability breaches5% of monthly subscription fee for availability breaches · Source: object_read:doc_094_009
- Billing FrequencyAnnual, in advanceSource: object_read:doc_094_009
- Payment TermsNet 30 days from invoice dateSource: object_read:doc_094_009
- Service Period19 August 2026 to 18 August 2027, 12 months19 August 2026 to 18 August 2027, 12 months · Source: object_read:doc_094_009
- CurrencyGBPSource: object_read:doc_094_009
The document
Body
Order Form, Renewal
Order Form Date: 31 July 2026
Parties
This renewal Order Form is entered into between:
BB-Demo Limited, a company registered in England and Wales, with its principal place of business at London ("Supplier")
and
Linthorpe Trade Supplies, a company with its principal place of business at Middlesbrough ("Customer").
Services and Fees
The Customer renews its subscription to the following service:
| Service | Quantity | Unit Price | Discount | Annual Price |
|---|---|---|---|---|
| Company Brain – Starter | 1 | £22k | , | £22k |
Total Contract Value: £22k
Note: This renewal reflects the current pricing schedule. The Customer was previously invoiced under an earlier rate card; this renewal reflects the updated list price.
Service Period
- Start Date: 19 August 2026
- End Date: 18 August 2027
- Duration: 12 months
Billing
- Billing Frequency: Annual, in advance
- Payment Terms: Net 30 days from invoice date
- Currency: GBP
Service Levels
Read the whole document (1,519 characters)
| Commitment | Level |
|---|---|
| Availability | 99.5% uptime |
| P1 First Response Time | 4 business hours |
| Service Credit | 5% of monthly subscription fee for availability breaches |
Authorised Signatures
BB-Demo Limited
Tom Ashdown Account Executive
Authorised by: ________________________ Date: 31 July 2026
Linthorpe Trade Supplies
Authorised by: ________________________ Title: ________________________ Date: ________________________
Unusual terms
Current to 9 Oct 26- Renewal moves customer from earlier rate card to updated list price