Pentreath Cold Chain - Order Form (signed)
Documentexecuted Pentreath Cold Chain · order form · executed · 16 Dec 2024
Executed order form under the MSA for the Growth tier plus an additional 10 users, annual price £48k, term 28 Dec 2024 to 27 Dec 2025. Availability 99.5%, P1 first response 1 hour (business hours), billed annually in advance on 30 days.
What it says
What this says
As at Fri 9 Oct 2026Executed order form under the MSA for the Growth tier plus an additional 10 users, annual price £48k, term 28 Dec 2024 to 27 Dec 2025. Availability 99.5%, P1 first response 1 hour (business hours), billed annually in advance on 30 days.
What it is: an executed order form signed by both parties on 16 Dec 2024, issued under the Master Subscription Agreement. It lists Growth at £44k and Additional 10 users at £3,500, giving an annual price of £48k and 50 licensed users.
Commits: availability of 99.5% and P1 first response of 1 hour (business hours). "Service credits under this Order Form are calculated on availability only." Billing is annual, in advance, with payment 30 days from the date of invoice.
Unusual: no discount applies to either line. Nothing here departs from the standard Growth terms, and freshness is expressly not a credit basis.
Not settled: the term ended on 27 Dec 2025 and the text states no renewal, auto-renewal or notice period. The document does not show what happened after that date, so a later order form or renewal must be checked for current terms and price.
As found in this document
As at Fri 9 Oct 2026- Date end27 Dec 2025Source: the AI read of this record
- Date signed16 Dec 2024Source: the AI read of this record
- Date start28 Dec 2024Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hour (business hours)Source: the AI read of this record
- Service credit10% of one month's fee for each month in which availability is missedSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual price£47,500Source: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment terms30 days from the date of invoiceSource: the AI read of this record
- TermOne year from the start dateSource: the AI read of this record
- Licensed users50 licensed users in totalSource: the AI read of this record
The document
Body
Pentreath Cold Chain - Order Form (signed)
Status: Executed
This Order Form is issued under the Master Subscription Agreement between BG-Demo and Pentreath Cold Chain and forms part of it.
1. Parties
| Supplier | BG-Demo, London |
| Customer | Pentreath Cold Chain, Bristol |
| BG-Demo account owner | Tom Ashdown |
| BG-Demo customer success manager | Daniel Okafor |
| Subscription tier | Growth |
2. Order lines
| SKU | Description | Qty | Unit price | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass – Growth | 1 | £44k | None | £44k | Yes |
| ADD-USERS-10 | Additional 10 users | 1 | £3,500 | None | £3,500 | Yes |
Annual price: £48k
Total contract value: £48k
The Growth subscription is extended by one add-on pack of additional users, giving 50 licensed users in total.
3. Term
| Start date | 28 Dec 2024 |
| End date | 27 Dec 2025 |
| Term | One year from the start date |
4. Billing and payment
Read the whole document (2,191 characters)
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling.
- No discount applies to either line.
5. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour (business hours) |
| Service credit | 10% of one month's fee for each month in which availability is missed |
| Credit basis | Availability only |
Service credits under this Order Form are calculated on availability only. Data freshness is not a credit basis under this Order Form.
6. General
- This Order Form is governed by the Master Subscription Agreement in force between the parties.
- Where this Order Form and any earlier quotation or draft differ, this executed Order Form applies.
- Any change to lines, term or service levels requires a written amendment signed by both parties.
7. Signatures
| For BG-Demo | For Pentreath Cold Chain | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory for the customer |
| Date signed | 16 Dec 2024 | 16 Dec 2024 |
Unusual terms
As at Fri 9 Oct 2026- Data freshness expressly not a credit basis