Kilcarra Medical - Proposal
Documentfinal Kilcarra Medical: documents · proposal · final · 2026-09-09
Proposal dated 9 Sep 2026 from Matteo Ricci for the Starter tier: £22,000 annual subscription plus £6,000 one-off implementation, £28,000 in year one. Four connectors live within five business days. It is a proposal, not an executed order form.
What it says
What this says
Current to 11 Oct 26Proposal dated 9 Sep 2026 from Matteo Ricci for the Starter tier: £22,000 annual subscription plus £6,000 one-off implementation, £28,000 in year one. Four connectors live within five business days. It is a proposal, not an executed order form.
What it is: a version 1 proposal for Starter, stored as final but unsigned. Its own next steps say "We send an order form for signature", so it commits no one yet.
Commits: the proposal states "Annual subscription (twelve months, paid in advance)" at £22,000 and implementation at £6,000. It promises four connectors "live within five business days" and a nightly refresh "by 07:00 Irish time on business days".
Unusual: availability is only "Our standard availability guarantee", with no percentage. Future years renew "at market price (subject to ninety days' notice and negotiation)", which is vague against the v2 list.
Not settled: the evidence does not show a signatory, a start date, a P1 response time or service credits. The evidence does not show whether an order form followed.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_059_002
- Annual subscription£22,000 (twelve months, paid in advance)£22,000 (twelve months, paid in advance) · Source: object_read:doc_059_002
- Implementation£6,000 (one-off, on invoice)Source: object_read:doc_059_002
- Year 1 Total£28,000Source: object_read:doc_059_002
- Connector deliveryFour connectors, live within five business daysFour connectors, live within five business days · Source: object_read:doc_059_002
- Nightly refreshby 07:00 Irish time on business daysby 07:00 Irish time on business days · Source: object_read:doc_059_002
- UptimeOur standard availability guaranteeOur standard availability guarantee · Source: object_read:doc_059_002
- Implementation durationfour weeksSource: object_read:doc_059_002
- Future yearsrenews at market price (subject to ninety days' notice and negotiation)renews at market price (subject to ninety days' notice and negotiation) · Source: object_read:doc_059_002
The document
Body
Kilcarra Medical, Proposal
Version: 1 Date: 9 September 2026
Executive Summary
Kilcarra Medical will join BB-Demo's Starter tier, giving your sales and support teams a single AI-queryable layer over your CRM, calls, emails and finance data, built inside your Snowflake account.
Your Challenge
You need visibility across your sales pipeline, customer interactions and financial outcomes without the friction of manual data reconciliation. Your current approach requires teams to navigate multiple systems and spreadsheets.
BB-Demo's Starter Offering
Starter is built for one team and grows with you:
Read the whole document (2,555 characters)
- Users: Fifteen users included; additional users available at renewal or as an add-on
- Connectors: Four connectors (for example your CRM, call recordings, email and Xero), live within five business days
- Capabilities: Pages (custom queries), chat (conversational search), search (full-text search), nightly data refresh by 07:00 Irish time on business days
- Support: Email support with six-monthly check-ins; escalation available via your account contact
- Uptime: Our standard availability guarantee
- Data Security: Your data lives in your Snowflake account; full encryption in transit and at rest; SOC 2 Type II certified; GDPR compliant
Implementation Plan
| Phase | Timeframe | What Happens |
|---|---|---|
| Kickoff | Week one | Audit your data, plan connector architecture, confirm sign-off |
| Build | Weeks two to three | Connectors configured, data validated, test queries run |
| Launch | Week four | Users invited, training provided, go-live |
Total duration: four weeks. Your IT team handles any source system adjustments; we handle BB-Demo configuration inside Snowflake.
Pricing and Contract
| Item | Cost |
|---|---|
| Annual subscription (twelve months, paid in advance) | £22,000 |
| Implementation (one-off, on invoice) | £6,000 |
| Year 1 Total | £28,000 |
Future years: annual subscription renews at market price (subject to ninety days' notice and negotiation).
Add-ons available (at any time):
- Additional users
- Additional connectors
- Premium support (named engineer, 07:00–20:00 UK time)
- On-site training day
- Sandbox (test environment)
Next Steps
- Review and confirm this proposal
- We send an order form for signature
- Implementation begins within five business days of contract execution
We are ready to start immediately upon your sign-off.
Best regards Matteo Ricci Account Executive, BB-Demo
Unusual terms
Current to 9 Oct 26- availability stated without a percentage
- renewal at market price, not a stated price
- ninety days' notice