Ivelbridge Software - Proposal v1
Documentdraft Ivelbridge Software: documents · proposal · draft · 2026-09-23
Draft first proposal from BB-Demo to Ivelbridge Software for the Growth tier. It quotes £62,000 for the first year (implementation plus subscription) and £50,000 a year from year two, with 99.5% availability and four-hour first response.
What it says
What this says
Current to 11 Oct 26Draft first proposal from BB-Demo to Ivelbridge Software for the Growth tier. It quotes £62,000 for the first year (implementation plus subscription) and £50,000 a year from year two, with 99.5% availability and four-hour first response.
What it is: a draft proposal, version 1, created 23 Sep 2026 in the customer's Proposals folder. Lewis Kerr, Account Executive, is the BB-Demo person resolved for it, and no customer signatory appears.
Commits: it is a proposal, not an order form, so it binds nobody yet. It states "99.5% availability with four-hour first response", eight weeks to build, and the two prices in the table.
Unusual: the four-hour first response is wider than the standard Growth P1 response of one business hour, and it is not marked as a P1 term. The first-year figure is not split into implementation and subscription.
Not settled: there is no signature, start date, term end, renewal date, payment terms or connector delivery commitment. Nothing shows the customer has accepted it.
As found in this document
Current to 9 Oct 26- Price£62,000Source: object_read:doc_045_002
- First-year commitment (implementation plus subscription)£62,000Source: object_read:doc_045_002
- Annual subscription from year two£50,000Source: object_read:doc_045_002
- Availability99.5% availability with four-hour first response99.5% availability with four-hour first response · Source: object_read:doc_045_002
- Implementationbuild and test the brain over eight weeksbuild and test the brain over eight weeks · Source: object_read:doc_045_002
- Order formWe will send the order form within a week of your approval.We will send the order form within a week of your approval. · Source: object_read:doc_045_002
The document
Body
Ivelbridge Software - Proposal v1
Status: Draft
Executive Summary
This proposal outlines the value and commercial terms for Ivelbridge Software to adopt BB-Demo, the AI-queryable data layer built inside Snowflake, to empower your customer success team.
Your Challenge
Ivelbridge Software serves laboratory customers. Your customer success team manages Salesforce, product usage data, support tickets and financial records, yet you reconcile these systems manually to understand customer health. This takes hours each week and delays your ability to spot at-risk customers and plan timely interventions.
Our Solution
BB-Demo brings all your data together into one queryable layer. Your success managers ask natural questions: "Which customers have not run a search in thirty days?" or "Which contracts are up for renewal this period and at what risk?" The brain updates every night and you build your own dashboards in minutes, with no engineering support needed.
The Growth tier includes:
Read the whole document (1,814 characters)
- Connectors to up to eight of your systems
- Up to forty users across several teams
- Dashboard builder and chat search
- Quarterly QBRs to measure ROI
- 99.5% availability with four-hour first response
Implementation
We will build and test the brain over eight weeks, setting up connectors to your Salesforce, product analytics and support ticket systems, then validating dashboards with your team. We provide security questionnaire support throughout.
Pricing
| Item | Amount |
|---|---|
| First-year commitment (implementation plus subscription) | £62,000 |
| Annual subscription from year two | £50,000 |
Next Steps
We will schedule a call to confirm the scope of your initial connectors and introduce your delivery team. We will send the order form within a week of your approval.
Unusual terms
Current to 9 Oct 26- four-hour first response on a Growth tier
- first-year price not split into implementation and subscription