Kestle Bay Hotels - Proposal v1
Documentdraft Kestle Bay Hotels: documents · proposal · draft · 2024-10-09
Draft proposal for the Starter tier: 15 users, 4 connectors, 99.5% uptime and a 4-hour response to critical issues. First-year cost is £28,000, including implementation and a £22,000 annual subscription, billed in advance.
What it says
What this says
Current to 11 Oct 26Draft proposal for the Starter tier: 15 users, 4 connectors, 99.5% uptime and a 4-hour response to critical issues. First-year cost is £28,000, including implementation and a £22,000 annual subscription, billed in advance.
What it is: an unsigned proposal from BB-Demo to Kestle Bay Hotels, created and last modified on 2024-10-09 and marked "Status: Draft". It is an offer, not a contract.
Commits: nothing binding yet. It sets out "99.5% uptime", "4-hour response to critical issues" and "Nightly data refresh complete by 07:00", with implementation in "Four weeks from start to live".
Unusual: the £22,000 subscription equals the Starter figure on the later v2 list, although the file is dated 2024-10-09. The text does not explain this. Renewal is only "at then-current pricing", with no cap or notice period.
Not settled: no signature, start date, end date, connector go-live commitments or service credits. An order form and master service agreement would follow, and the evidence does not show whether either was issued.
As found in this document
Current to 9 Oct 26- Price£28,000Source: object_read:doc_036_001
- Availability99.5% uptimeSource: object_read:doc_036_001
- Critical issue response4-hour response to critical issues4-hour response to critical issues · Source: object_read:doc_036_001
- Nightly data refreshNightly data refresh complete by 07:00Nightly data refresh complete by 07:00 · Source: object_read:doc_036_001
- ImplementationFour weeks from start to liveSource: object_read:doc_036_001
- First-year cost£28,000Source: object_read:doc_036_001
- Annual Starter subscription£22,000Source: object_read:doc_036_001
- BillingWe bill in advanceSource: object_read:doc_036_001
- Renewal pricingRenewal at then-current pricingSource: object_read:doc_036_001
The document
Body
Kestle Bay Hotels - Proposal v1
Status: Draft
Context
Hotels operate across multiple reservations systems, housekeeping platforms, finance and communications channels. Your team needs visibility into occupancy trends, revenue drivers and operational issues without piecing together reports from separate tools.
The Solution: BB-Demo Starter
BB-Demo is a data layer that connects to your existing systems inside your Snowflake account. Your team asks it questions in plain language and gets answers in seconds.
Starter is perfect for one team starting the journey:
- Up to 15 users
- 4 data connectors (reservations, property management, finance, CRM)
- Natural-language chat, search and custom pages
- Six-monthly check-in with our team
- 99.5% uptime
- 4-hour response to critical issues
- Nightly data refresh complete by 07:00
Implementation
Four weeks from start to live. We will configure your connectors, build initial use cases and train your users.
Your Investment
Your first-year cost is £28,000, which includes implementation and your annual Starter subscription of £22,000. We bill in advance. Renewal at then-current pricing.
Next Steps
Read the whole document (1,286 characters)
If you would like to move forward, we will send you an order form and master service agreement.
Unusual terms
Current to 9 Oct 26- Renewal at then-current pricing with no cap
- Subscription figure matches the later v2 list price