Skovdal Software - Master Services Agreement v2
Documentdraft Skovdal Software: documents · contract · draft · 2024-12-30
Unsigned draft MSA v2 for a Starter subscription, 1 Feb 2025 to 31 Jan 2026. Availability 99.5%, P1 first response 4 business hours. Total £23,550: Starter £17,550 after 10% discount plus £6,000 implementation.
What it says
What this says
Current to 11 Oct 26Unsigned draft MSA v2 for a Starter subscription, 1 Feb 2025 to 31 Jan 2026. Availability 99.5%, P1 first response 4 business hours. Total £23,550: Starter £17,550 after 10% discount plus £6,000 implementation.
What it is: a draft Master Services Agreement between BB-Demo Ltd and Skovdal Software, marked "Draft v2, awaiting customer review and signature". It was created and last modified on 30 Dec 2024 and nothing in it shows it was signed.
Commits: Starter at £19,500 with a 10% discount gives £17,550, plus £6,000 implementation, total £23,550. Billing is annual in advance, payment within 30 days, and "All connectors shall be live within 4 weeks of the Start Date."
Unusual: the term auto-renews unless either party gives 90 days' written notice of non-renewal. The limitation of liability clause says "To be reviewed and agreed by both parties."
Not settled: the document does not show the executed terms. An executed order form would override this draft on price and terms, and the Order Form and Data Processing Agreement it refers to are not included.
As found in this document
Current to 9 Oct 26- Date end31 Jan 2026Source: object_read:doc_027_003
- Date start1 Feb 2025Source: object_read:doc_027_003
- Price£23,550Source: object_read:doc_027_003
- System Availability99.5%Source: object_read:doc_027_003
- P1 First Response Time4 business hoursSource: object_read:doc_027_003
- Data RefreshNightly, complete by 07:00 customer local time on business daysNightly, complete by 07:00 customer local time on business days · Source: object_read:doc_027_003
- Service Credit (availability breach)5% of one month's subscription fee5% of one month's subscription fee · Source: object_read:doc_027_003
- BillingBilling is annual in advanceSource: object_read:doc_027_003
- PaymentPayment is due within 30 days of invoicePayment is due within 30 days of invoice · Source: object_read:doc_027_003
- Connector deliveryAll connectors shall be live within 4 weeks of the Start DateAll connectors shall be live within 4 weeks of the Start Date · Source: object_read:doc_027_003
- Renewal notice90 days' written notice of non-renewal90 days' written notice of non-renewal · Source: object_read:doc_027_003
The document
Body
Skovdal Software - Master Services Agreement v2
DRAFT
1. Parties
This Agreement is entered into between:
- BB-Demo Ltd, a company registered in England, with its principal place of business at London, UK ("BB-Demo")
- Skovdal Software, with principal place of business in Copenhagen, Denmark ("Customer")
2. Services
BB-Demo will provide the Company Brain – Starter subscription and Implementation services as detailed in the Order Form attached.
3. Term
Start Date: 1 Feb 2025 End Date: 31 Jan 2026 Duration: 12 months
4. Pricing and Payment
| Item | Qty | Unit Price | Discount | Net |
|---|---|---|---|---|
| Company Brain – Starter | 1 | £19,500 | 10% | £17,550 |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | , | £6,000 |
| Total | £23,550 |
Billing is annual in advance. Payment is due within 30 days of invoice.
5. Service Levels
BB-Demo commits to the following service levels during the Term:
Read the whole document (2,074 characters)
| Metric | Level |
|---|---|
| System Availability | 99.5% |
| P1 First Response Time | 4 business hours |
| Data Refresh | Nightly, complete by 07:00 customer local time on business days |
| Service Credit (availability breach) | 5% of one month's subscription fee |
6. Implementation
The Implementation Service consists of:
- Up to 4 data connectors configured and live
- 4 weeks of setup and integration
- Training for your team
All connectors shall be live within 4 weeks of the Start Date.
7. Data Security and Compliance
BB-Demo will comply with all applicable data protection and security requirements. A separate Data Processing Agreement is attached.
8. Confidentiality
Both parties will maintain the confidentiality of proprietary information shared under this Agreement.
9. Limitation of Liability
To be reviewed and agreed by both parties.
10. Term and Termination
This Agreement automatically renews unless either party provides 90 days' written notice of non-renewal.
STATUS: Draft v2, awaiting customer review and signature
Unusual terms
Current to 9 Oct 26- 10% first-term discount
- auto-renews unless 90 days' written notice
- limitation of liability left open
- connectors live within 4 weeks of start