Lindqvarn Retail - Order Form (signed)
Documentexecuted Lindqvarn Retail: documents · order_form · executed · 2026-02-09
Executed order form dated 9 Feb 2026 adding one block of additional 10 users to the Enterprise subscription at a £4,000 annual recurring charge, total contract value £1,216. Availability 99.9%, P1 first response 0.5 hours.
What it says
What this says
Current to 11 Oct 26Executed order form dated 9 Feb 2026 adding one block of additional 10 users to the Enterprise subscription at a £4,000 annual recurring charge, total contract value £1,216. Availability 99.9%, P1 first response 0.5 hours.
What it is: an executed order form under the Master Services Agreement. It adds one ADD-USERS-10 line to the existing Enterprise subscription, signed by Tom Ashdown for BB-Demo and an unnamed authorised signatory for the customer on 9 Feb 2026.
Commits: the term runs 10 Feb 2026 to 31 May 2026, billed annually on 30 days. Enterprise service levels apply: availability 99.9%, P1 first response 0.5 hours, nightly refresh complete by 07:00 customer local time on business days, with a service credit of 10% of one month's fee for each month with a breach.
Unusual: the annual recurring charge is £4,000 but the total contract value is £1,216, and the document does not explain the difference. The term is short and ends with the base Enterprise term.
Not settled: the end date is before the as-of date, and this document does not show whether the extra users were renewed. The customer signatory's name and role are not given.
As found in this document
Current to 9 Oct 26- Date end31 May 2026Source: object_read:doc_026_012
- Date renewal31 May 2026Source: object_read:doc_026_012
- Date signed9 Feb 2026Source: object_read:doc_026_012
- Date start10 Feb 2026Source: object_read:doc_026_012
- Price£4,000Source: object_read:doc_026_012
- Availability99.9%Source: object_read:doc_026_012
- P1 first response0.5 hoursSource: object_read:doc_026_012
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_026_012
- Service credit10% of one month's fee for each month with a breach10% of one month's fee for each month with a breach · Source: object_read:doc_026_012
- Credit basisAvailability and data freshnessSource: object_read:doc_026_012
- Annual recurring charge£4,000Source: object_read:doc_026_012
- Total contract value£1,216Source: object_read:doc_026_012
- Billing frequencyAnnualSource: object_read:doc_026_012
- Payment terms30 daysSource: object_read:doc_026_012
- TermStart date 10 Feb 2026, end date 31 May 2026Start date 10 Feb 2026, end date 31 May 2026 · Source: object_read:doc_026_012
The document
Body
Lindqvarn Retail - Order Form (signed)
Status: Executed Order form date: 9 Feb 2026
This order form is made under the Master Services Agreement between the parties and adds to the existing Enterprise subscription.
1. Parties
| Supplier | BB-Demo, London |
| Customer | Lindqvarn Retail, Stockholm |
| Customer since | 1 Jun 2025 |
| Tier | Enterprise |
| BB-Demo account owner | Tom Ashdown |
| BB-Demo customer success manager | Esther Quaye |
2. Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| ADD-USERS-10 | Additional 10 users | 1 | £4,000 | 0% | £4,000 | Yes |
3. Term and value
| Item | Value |
|---|---|
| Start date | 10 Feb 2026 |
| End date | 31 May 2026 |
| Annual recurring charge | £4,000 |
| Total contract value | £1,216 |
| Billing frequency | Annual |
| Payment terms | 30 days |
The end date matches the end of the current Enterprise term, so the additional users and the base subscription are reviewed together at renewal.
4. Service levels
The Enterprise service levels apply to this order, as follows.
Read the whole document (2,066 characters)
| Measure | Commitment |
|---|---|
| Availability | 99.9% |
| P1 first response | 0.5 hours |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for each month with a breach |
| Credit basis | Availability and data freshness |
5. Licensed users
The subscription carries 150 licensed users on the Enterprise tier. The line above adds one block of additional users to that allowance for the term stated.
6. General
- Prices are in GBP and exclude any applicable taxes.
- Invoices are payable within the payment terms stated above.
- Anything not stated in this order form is governed by the Master Services Agreement.
7. Signatures
| For BB-Demo | For Lindqvarn Retail | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Lindqvarn Retail |
| Date signed | 9 Feb 2026 | 9 Feb 2026 |
Unusual terms
Current to 9 Oct 26- Total contract value £1,216 against £4,000 annual recurring charge
- Short term ending 31 May 2026 with the base Enterprise term