Lindqvarn Retail - Order Form (signed)
Documentexecuted Lindqvarn Retail: documents · order_form · executed · 2025-05-23
Executed order form under the MSA for an Enterprise subscription from 1 Jun 2025 to 31 May 2026. Availability 99.9%, P1 first response 0.5 hours (30 minutes), subscription £99,000 a year after a 10% first-term discount, plus £30,000 implementation.
What it says
What this says
Current to 11 Oct 26Executed order form under the MSA for an Enterprise subscription from 1 Jun 2025 to 31 May 2026. Availability 99.9%, P1 first response 0.5 hours (30 minutes), subscription £99,000 a year after a 10% first-term discount, plus £30,000 implementation.
What it is: an executed order form signed on 23 May 2025 by Tom Ashdown for BB-Demo and an authorised signatory for Lindqvarn Retail. It sets the Enterprise term from 1 Jun 2025 to 31 May 2026, billed annual, in advance, with payment 30 days from invoice.
Commits: availability 99.9%, nightly refresh "Complete by 07:00 customer local time on business days", and a service credit of "10% of one month's fee for each month with a breach" on availability and data freshness.
Unusual: the 10% discount "applies to the subscription for the first term only. It does not carry into any renewal term." The implementation allows up to twelve connectors.
Not settled: the text states no auto-renewal or notice period, and does not name the signatory. It does not show what happened after the end date of 31 May 2026.
As found in this document
Current to 9 Oct 26- Date end31 May 2026Source: object_read:doc_026_007
- Date signed23 May 2025Source: object_read:doc_026_007
- Date start1 Jun 2025Source: object_read:doc_026_007
- Price£99,000Source: object_read:doc_026_007
- Availability99.9%Source: object_read:doc_026_007
- P1 first response0.5 hours (30 minutes)Source: object_read:doc_026_007
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_026_007
- Service credit10% of one month's fee for each month with a breach10% of one month's fee for each month with a breach · Source: object_read:doc_026_007
- Credit basisAvailability and data freshnessSource: object_read:doc_026_007
- Annual recurring subscription£99,000Source: object_read:doc_026_007
- One-off implementation fee£30,000Source: object_read:doc_026_007
- Billing frequencyAnnual, in advanceSource: object_read:doc_026_007
- Payment terms30 days from invoiceSource: object_read:doc_026_007
- Implementationtwelve weeks from the start date, up to twelve connectorstwelve weeks from the start date, up to twelve connectors · Source: object_read:doc_026_007
The document
Body
Lindqvarn Retail - Order Form (signed)
Status: Executed
This order form is made under the BB-Demo Master Services Agreement between the parties below. It records the subscription and implementation services that Lindqvarn Retail has agreed to buy.
Parties
| Customer | Supplier | |
|---|---|---|
| Organisation | Lindqvarn Retail | BB-Demo |
| Location | Stockholm | London |
| Account owner | Tom Ashdown, Account Executive | |
| Customer success manager | Esther Quaye |
Term
| Item | Detail |
|---|---|
| Tier | Enterprise |
| Start date | 1 Jun 2025 |
| End date | 31 May 2026 |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice |
| Currency | GBP |
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-ENTERPRISE | Company Brain Enterprise subscription | 1 | £110,000 | 10% | £99,000 | Yes, annual |
| IMP-ENTERPRISE | Implementation: Enterprise (twelve weeks, security review, up to twelve connectors) | 1 | £30,000 | 0% | £30,000 | No, one-off |
Totals
Read the whole document (2,356 characters)
| Item | Amount |
|---|---|
| Annual recurring subscription | £99,000 |
| One-off implementation fee | £30,000 |
| Total contract value for the first term | £129,000 |
The 10% discount applies to the subscription for the first term only. It does not carry into any renewal term.
Service levels
The following service levels apply to the Enterprise subscription for the term of this order form.
| Measure | Commitment |
|---|---|
| Availability | 99.9% |
| P1 first response | 0.5 hours (30 minutes) |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for each month with a breach |
| Credit basis | Availability and data freshness |
Implementation scope
The implementation covers the build of the company brain inside the customer's own Snowflake account, support for the customer's security review, and the connection of up to twelve connectors to the customer's source systems. The implementation runs for twelve weeks from the start date.
Signatures
Signed on 23 May 2025.
| For Lindqvarn Retail | For BB-Demo |
|---|---|
| Authorised signatory | Tom Ashdown |
| Title: Authorised signatory, Lindqvarn Retail | Title: Account Executive |
| Date: 23 May 2025 | Date: 23 May 2025 |
Unusual terms
Current to 9 Oct 26- 10% first-term discount, not carried into renewal
- Up to twelve connectors in implementation