What it says
What this says
Current to 11 Oct 26Executed order form for the Growth tier: £44,000 annual subscription plus £12,000 one-off implementation, term 1 Apr 2025 to 31 Mar 2026. Availability 99.5%, P1 first response 1 business hour, credit 10% of one month's fee for availability only.
What it is: an executed order form under the BB-Demo Master Services Agreement, signed by Tom Ashdown for BB-Demo on 21 Mar 2025. It states "Total contract value: £56,000" and "Annual recurring revenue: £44,000", with no discount on either line.
Commits: quarterly billing, payment "30 days from the date of invoice", and the service levels of 99.5% availability and 1 business hour P1 first response. Credit is "10% of one month's fee" on an availability basis only.
Unusual: nothing off the standard Growth terms. Data freshness is expressly not a credit basis.
Not settled: the term ended on 31 Mar 2026, and the document says only that renewal is discussed ahead of that date. It does not show what happened after, any renewal, or the customer signatory's name, which is given only as "Authorised signatory".
As found in this document
Current to 9 Oct 26- Date end31 Mar 2026Source: object_read:doc_024_007
- Date signed21 Mar 2025Source: object_read:doc_024_007
- Date start1 Apr 2025Source: object_read:doc_024_007
- Price£44,000Source: object_read:doc_024_007
- Annual subscription, Growth£44,000Source: object_read:doc_024_007
- Implementation, Growth£12,000 one-off fixed feeSource: object_read:doc_024_007
- Total contract value£56,000Source: object_read:doc_024_007
- Billing frequencyquarterlySource: object_read:doc_024_007
- Payment terms30 days from the date of invoiceSource: object_read:doc_024_007
- Availability99.5%Source: object_read:doc_024_007
- P1 first response1 business hourSource: object_read:doc_024_007
- Service credit10% of one month's feeSource: object_read:doc_024_007
- Credit basisAvailability onlySource: object_read:doc_024_007
The document
Body
Brakkevoort Logistics - Order Form (signed)
Status: Executed Version: 1 Date signed: 21 Mar 2025
This order form is made under the BB-Demo Master Services Agreement between the parties below. It records the subscription and implementation services ordered and the commercial terms that apply to them.
1. Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BB-Demo | Brakkevoort Logistics |
| Location | London | Rotterdam |
| Account owner | Tom Ashdown, Account Executive | Not applicable |
| Customer success manager | Natalie Eze | Not applicable |
2. Order summary
| Item | SKU | Quantity | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| Company Brain - Growth | SUB-GROWTH | 1 | £44,000 | 0% | £44,000 | Annual subscription |
| Implementation, Growth (eight weeks, up to eight connectors) | IMP-GROWTH | 1 | £12,000 | 0% | £12,000 | One-off fixed fee |
Total contract value: £56,000 Annual recurring revenue: £44,000
The total contract value is the subscription for the term plus the one-off implementation fee. Only the subscription recurs.
3. Tier
Read the whole document (2,815 characters)
The customer is subscribing to the Growth tier. The Growth user allowance, connector allowance, dashboards builder and quarterly business reviews apply as set out in the BB-Demo service description for that tier.
4. Term
| Start date | 1 Apr 2025 |
| End date | 31 Mar 2026 |
Renewal is discussed ahead of the end date by the customer success manager, who will give notice in line with the Master Services Agreement.
5. Billing and payment
- Billing frequency: quarterly.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling and exclusive of any applicable taxes.
- No discount applies to either line.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
A service credit is due for a month in which the availability commitment is missed. Data freshness is not a credit basis under this order form.
7. General
- This order form is governed by the Master Services Agreement and takes precedence over any earlier draft or quotation for the same services.
- Changes to the lines, term or service levels must be agreed in writing by both parties.
- The implementation line covers the Growth implementation described in the order summary. Additional connectors or users beyond the Growth allowance are ordered separately.
8. Signatures
| For BB-Demo | For Brakkevoort Logistics | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Brakkevoort Logistics |
| Date | 21 Mar 2025 | 21 Mar 2025 |