Fairhallow Travel - Proposal v1
Documentdraft Fairhallow Travel: documents · proposal · draft · 2024-10-31
A draft proposal dated 31 Oct 2024 from Tom Ashdown for the Growth tier. It quotes an annual subscription of £39,600 and a total deal value of £51,600 including implementation. It is not a contract and was never final in this version.
What it says
What this says
Current to 11 Oct 26A draft proposal dated 31 Oct 2024 from Tom Ashdown for the Growth tier. It quotes an annual subscription of £39,600 and a total deal value of £51,600 including implementation. It is not a contract and was never final in this version.
What it is: a draft proposal, marked "Status: Draft", prepared by Tom Ashdown, Account Executive, for Fairhallow Travel in Manchester. It proposes the Growth tier with the dashboards builder and quarterly reviews with Marcus Bell.
Commits: nothing binding. It quotes "Growth subscription, annual, billed in advance | £39,600" and a total deal value of £51,600 including the one-off implementation fee, on thirty-day terms, with implementation over eight weeks.
Unusual: the implementation fee is not itemised. The total is described as including it, so the fee has to be inferred from the difference between the two figures, and the text does not state it.
Not settled: the connector list and go-live order, named users at launch, whether a security questionnaire is needed, and the implementation start date. Service levels are referred to as standard Growth levels without figures. A final proposal and an order form under the master agreement were still to follow.
As found in this document
Current to 9 Oct 26- Price£39,600Source: object_read:doc_020_002
- Growth subscription price£39,600 annual, billed in advance£39,600 annual, billed in advance · Source: object_read:doc_020_002
- Total deal value£51,600 includes the one-off implementation fee£51,600 includes the one-off implementation fee · Source: object_read:doc_020_002
- Payment termsInvoices are payable on thirty-day termsInvoices are payable on thirty-day terms · Source: object_read:doc_020_002
- ImplementationA fixed-fee implementation, delivered over eight weeksA fixed-fee implementation, delivered over eight weeks · Source: object_read:doc_020_002
- Connector go-liveConnectors named in the order form will carry a go-live commitmentConnectors named in the order form will carry a go-live commitment · Source: object_read:doc_020_002
- Service creditsService credits for availability apply as set out in the order formService credits for availability apply as set out in the order form · Source: object_read:doc_020_002
The document
Body
Fairhallow Travel - Proposal v1
Status: Draft
Prepared by Tom Ashdown, Account Executive, BB-Demo Date: 31 Oct 2024 Prepared for: Fairhallow Travel, Manchester
1. Context
Fairhallow Travel is a business travel management company serving corporates across the north. Your teams currently hold client bookings, service tickets and account reviews in separate systems, and pulling a single view of a client together means a lot of manual reconciling.
You asked us to show how a single, queryable layer over those sources could give your account managers and service teams one place to ask questions and see the full picture of a client.
2. What we propose
The BB-Demo company brain, built and run inside your own Snowflake account, on the Growth tier.
- Connects your CRM, helpdesk and the other sources your teams rely on, up to the Growth connector allowance.
- Pages, chat and search across all connected sources.
- The dashboards builder, so your teams can build their own client views.
- Quarterly business reviews with your customer success manager, Marcus Bell.
- Your data stays in your Snowflake account throughout.
3. Implementation
Read the whole document (2,749 characters)
A fixed-fee implementation, delivered over eight weeks, covering connector set-up, the first data load, a working session with your account and service teams, and hand-over to your administrators. Connectors named in the order form will carry a go-live commitment.
4. Pricing
| Item | Amount |
|---|---|
| Growth subscription, annual, billed in advance | £39,600 |
| One-off implementation (fixed fee, included in the total below) | Included in total |
| Total deal value | £51,600 |
The total deal value of £51,600 includes the one-off implementation fee. The annual subscription price is £39,600. Invoices are payable on thirty-day terms.
5. Service levels
The standard Growth service levels apply: the Growth availability commitment, the Growth first-response time for priority incidents, and the nightly data refresh complete before the working day starts. Service credits for availability apply as set out in the order form.
6. Open points (draft)
- Final list of connectors and the order they go live.
- Number of named users to be enabled at launch.
- Whether your security team needs a questionnaire before signature.
- Start date for implementation.
Tom will confirm any figures that move before this goes out as a final version.
7. Next steps
- Review this draft with your team and send comments to Tom.
- We settle the open points above.
- We issue the final proposal, then an order form under our master agreement.
- Implementation kicks off, with Marcus Bell as your customer success manager.
Tom Ashdown Account Executive, BB-Demo
Unusual terms
Current to 9 Oct 26- implementation fee not itemised
- service level figures not stated