What it says
What this says
Current to 11 Oct 26Unexecuted draft MSA between BB-Demo Limited and Quaystead Marine Services for the Starter tier, 1 Jan 2025 to 31 Dec 2025. Availability 99.5%, P1 first response 4 business hours, subscription £19,500 a year plus £6,000 implementation.
What it is: a draft Master Services Agreement, marked "DRAFT, NOT YET EXECUTED", created and last modified 18 Nov 2024. It covers the Starter tier and a four-week implementation.
Commits: if signed, BB-Demo would owe 99.5% availability, P1 first response of 4 business hours and a data refresh "by 07:00 UK time each business day". Credit is 5% of one month's subscription fee for an availability breach. Payment is due within 30 days of invoice.
Unusual: section 5 renews the subscription "for a further year at the then-current list price" unless either party gives 90 days' notice. That is an auto-renewal, and a v1 customer would move to the v2 list at renewal.
Not settled: the text does not show who signed or whether an executed copy exists. An executed order form or MSA, if one exists, overrides this draft. The author is not named in the text, and the Data Processing Agreement is only promised, not attached.
As found in this document
Current to 9 Oct 26- Date end31 Dec 2025Source: object_read:doc_017_003
- Date renewal31 Dec 2025Source: object_read:doc_017_003
- Date start1 Jan 2025Source: object_read:doc_017_003
- Price£19,500Source: object_read:doc_017_003
- Availability99.5%Source: object_read:doc_017_003
- P1 first response4 business hoursSource: object_read:doc_017_003
- Data refreshby 07:00 UK time each business dayby 07:00 UK time each business day · Source: object_read:doc_017_003
- Service credit5% of one month's subscription fee if availability falls below the threshold in any calendar month5% of one month's subscription fee if availability falls below the threshold in any calendar month · Source: object_read:doc_017_003
- Subscription fee£19,500 annual, invoiced in advance on 1 January 2025£19,500 annual, invoiced in advance on 1 January 2025 · Source: object_read:doc_017_003
- Implementation fee£6,000 one-off, invoiced on signature£6,000 one-off, invoiced on signature · Source: object_read:doc_017_003
- Total contract value£25,500Source: object_read:doc_017_003
- Payment termsPayment due within 30 days of invoicePayment due within 30 days of invoice · Source: object_read:doc_017_003
- NoticeEither party must give 90 days' notice to end on the renewal dateEither party must give 90 days' notice to end on the renewal date · Source: object_read:doc_017_003
The document
Body
Quaystead Marine Services - Master Services Agreement v2
DRAFT, NOT YET EXECUTED
This is a draft agreement for review. Both parties should confirm acceptance before signing the executed version.
1. Parties
This Master Services Agreement is between BB-Demo Limited, a company registered in England ("BB-Demo"), and Quaystead Marine Services ("Customer"), effective from 1 January 2025 to 31 December 2025.
2. Services
BB-Demo will provide the Company Brain Starter tier and implementation services on the terms below.
3. Service Description
3.1 Subscription
Company Brain – Starter gives Customer one team, up to 15 users (soft limit), four data connectors (hard limit), search and chat interface, and six-monthly check-ins.
3.2 Implementation
A four-week programme to set up connectors, map data, train one team, and validate that Customer can ask questions independently.
4. Fees and Billing
| Line | Unit | Qty | Unit Price | Total |
|---|---|---|---|---|
| Company Brain – Starter | annual | 1 | £19,500 | £19,500 |
| Implementation – Starter | one-off | 1 | £6,000 | £6,000 |
| Total contract value | £25,500 |
Read the whole document (2,570 characters)
Subscription fee invoiced in advance on 1 January 2025. Implementation fee invoiced on signature. Payment due within 30 days of invoice.
5. Term and Renewal
This agreement runs from 1 January 2025 to 31 December 2025. Either party must give 90 days' notice to end on the renewal date. If neither party gives notice, the subscription renews for a further year at the then-current list price.
6. Service Levels
| Measure | Starter |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Data refresh | by 07:00 UK time each business day |
BB-Demo credits Customer 5% of one month's subscription fee if availability falls below the threshold in any calendar month.
7. Data Protection
BB-Demo and Customer will execute a Data Processing Agreement before service begins.
8. Confidentiality
Each party holds the other's confidential information in confidence and uses it only to perform this agreement. Confidential information excludes information already public or independently derived.
9. Liability
BB-Demo's total liability under this agreement is the fees paid or payable in the 12 months preceding the claim. This does not exclude liability for death, fraud or indemnification.
10. Governing Law
This agreement is governed by English law and the exclusive jurisdiction of the English courts.
Draft Version 2
Date: 18 Nov 2024
Unusual terms
Current to 9 Oct 26- Auto-renewal for a further year at the then-current list price
- 90 days' notice to end on the renewal date
- Liability capped at fees paid or payable in the preceding 12 months