What it says
What this says
Current to 11 Oct 26Draft proposal from Tom Ashdown for a Starter tier Company Brain: £19,500 annual subscription plus £6,000 implementation, £25,500 total. Billed in advance on 30-day terms. Not a contract; it states no availability or P1 response figures.
What it is: a draft proposal dated 15 May 2024, written by Tom Ashdown, Account Executive. It sets out a Starter tier brain for the customer success team, reading support tickets with product usage data.
Commits: it prices the subscription at £19,500 and implementation at £6,000, total £25,500. "The annual subscription is billed in advance on the service start date for a 12-month term, on 30-day payment terms."
Unusual: nothing off standard terms. The prices match the v1 list, with no discount stated. Timeline wording is relative (mid-May, late May, early June, mid-July), with no fixed dates.
Not settled: it is a proposal, not executed paper, so it sets no binding price. It states no availability, P1 response, service credits or connector go-live dates, and does not show whether it was accepted or what was later signed. The MSA and DPA are only promised.
As found in this document
Current to 9 Oct 26- Price£25,500Source: object_read:doc_015_001
- Subscription price£19,500 (Company Brain – Starter, annual)£19,500 (Company Brain – Starter, annual) · Source: object_read:doc_015_001
- Implementation price£6,000 (Implementation – Starter, 4 weeks)£6,000 (Implementation – Starter, 4 weeks) · Source: object_read:doc_015_001
- Total Proposal Value£25,500Source: object_read:doc_015_001
- Billingbilled in advance on the service start date for a 12-month termbilled in advance on the service start date for a 12-month term · Source: object_read:doc_015_001
- Payment terms30-day payment termsSource: object_read:doc_015_001
- ImplementationDedicated implementation partner for 4 weeksDedicated implementation partner for 4 weeks · Source: object_read:doc_015_001
- ConnectorsUp to 4 data connectors included within scopeUp to 4 data connectors included within scope · Source: object_read:doc_015_001
- Go-livemid-JulySource: object_read:doc_015_001
The document
Body
Vantrell Software - Proposal v1
Status: Draft
Introduction
This proposal outlines the offering and commercial terms for the Company Brain implementation at Vantrell Software.
Vantrell Software's customer success team will use the Company Brain to read your support tickets together with product usage data, identifying at-risk customers faster and uncovering usage patterns to drive adoption.
Scope
The Company Brain (Starter tier)
- Up to 15 users in one team
- Up to 4 data connectors to your existing systems
- Search, chat and page-based interface
- Six-monthly check-in
- Nightly data refresh
Implementation
- Dedicated implementation partner for 4 weeks
- Up to 4 data connectors included within scope (additional connectors available as add-ons)
- Data security review
- Team training
Pricing
| Item | Unit Price | Qty | Total |
|---|---|---|---|
| Company Brain – Starter (annual) | £19,500 | 1 | £19,500 |
| Implementation – Starter (4 weeks) | £6,000 | 1 | £6,000 |
| Total Proposal Value | £25,500 |
The annual subscription is billed in advance on the service start date for a 12-month term, on 30-day payment terms.
Timeline
Read the whole document (1,577 characters)
- Proposal acceptance: mid-May
- Contract execution: late May
- Implementation start: early June
- Go-live: mid-July
Next Steps
We will send the Master Services Agreement and Data Processing Agreement for your review. Please let us know if you have any questions about the proposal and we will arrange a call to discuss.
Cheers,
Tom Ashdown Account Executive, BB-Demo