What it says
What this says
Current to 11 Oct 26Executed Data Processing Agreement, effective 16 Jan 2026, making Wexmoor the controller and BB-Demo the processor. It sets no price, availability or response-time figures. It allows general sub-processor authorisation and incident notice without undue delay.
What it is: an executed DPA under the master agreement and order form, signed on 16 Jan 2026 by Jordan Pike for BB-Demo and an unnamed authorised signatory for Wexmoor. It states "BB-Demo processes Personal Data only to provide the Services".
Commits: BB-Demo to notify of a Security Incident "without undue delay", give notice of new Sub-processors, and delete Personal Data held outside the Customer's account on termination. Wexmoor stays responsible for the access controls of its Snowflake account.
Unusual: the Customer is in the United States and BB-Demo in the United Kingdom, so transfers rely on "a lawful transfer mechanism recognised under Data Protection Laws" without naming one. Audit is on reasonable notice.
Not settled: no price, term length, renewal date, service levels or connector dates appear. The signing customer individual is not named, so their seniority is unknown. The text does not name the sub-processors or the transfer mechanism.
As found in this document
Current to 9 Oct 26- Date signed16 Jan 2026Source: object_read:doc_010_006
- Date start16 Jan 2026Source: object_read:doc_010_006
- Security Incident notificationBB-Demo will notify the Customer without undue delay after becoming aware of a Security Incident affecting Personal DataBB-Demo will notify the Customer without undue delay after becoming aware of a Security Incident affecting Personal Data · Source: object_read:doc_010_006
- Sub-processor noticegive the Customer reasonable notice of any new Sub-processor, so that the Customer may object on reasonable data protection groundsgive the Customer reasonable notice of any new Sub-processor, so that the Customer may object on reasonable data protection grounds · Source: object_read:doc_010_006
- Return and deletionBB-Demo will remove the brain components it operates and delete any Personal Data it holds outside the Customer's account, unless the law requires it to keep itBB-Demo will remove the brain components it operates and delete any Personal Data it holds outside the Customer's account, unless the law requires it to keep it · Source: object_read:doc_010_006
- Individual rights requestspass the request to the Customer without undue delaypass the request to the Customer without undue delay · Source: object_read:doc_010_006
- Auditon reasonable notice, during business hours and no more often than is reasonably necessaryon reasonable notice, during business hours and no more often than is reasonably necessary · Source: object_read:doc_010_006
The document
Body
Wexmoor Property Group - Data Processing Agreement (signed)
Status: Executed Effective date: 16 Jan 2026
This Data Processing Agreement (the "DPA") forms part of the agreement under which BB-Demo provides the company brain to Wexmoor Property Group, and sets out how personal data is handled when BB-Demo does so.
Parties
| Role | Party |
|---|---|
| Customer (Controller) | Wexmoor Property Group, a commercial property manager based in Chicago |
| Supplier (Processor) | BB-Demo, a data business based in London |
BB-Demo account owner: Jordan Pike. Customer success manager: Elena Novak.
Background
The Customer manages office and light-industrial portfolios across the Midwest. It is adopting the company brain so that its operations teams can see tenant tickets, lease-renewal calls and service contracts in one place. The brain is built and run inside the Customer's own Snowflake account. This means the Customer keeps its data in an environment it controls, and BB-Demo works within that environment under the Customer's instructions.
Definitions
Read the whole document (7,996 characters)
- Personal Data: any information relating to an identified or identifiable individual that BB-Demo processes on behalf of the Customer.
- Data Protection Laws: the data protection and privacy laws that apply to the Customer's processing of Personal Data, including applicable United States federal and state laws.
- Services: the implementation and subscription services described in the order form and the master agreement between the parties.
- Security Incident: a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data.
- Sub-processor: any third party engaged by BB-Demo that processes Personal Data on behalf of the Customer.
Roles and scope
The Customer is the controller of the Personal Data and BB-Demo is its processor. BB-Demo processes Personal Data only to provide the Services, and only as described in this DPA and in the Customer's documented instructions. The subject matter, nature and purpose of the processing are set out in Annex A.
Customer instructions
The Customer instructs BB-Demo to process Personal Data in order to connect, index, refresh and make queryable the sources the Customer chooses to connect to its brain. The master agreement, the order form and this DPA are the Customer's complete instructions at signing. Any further instruction must be given in writing. BB-Demo will tell the Customer without undue delay if it believes an instruction would breach Data Protection Laws.
Confidentiality
BB-Demo will ensure that everyone authorised to process Personal Data is bound by a duty of confidentiality and has been trained in the handling of personal data. Access is limited to those who need it to deliver the Services.
Security
BB-Demo will apply technical and organisational measures appropriate to the risk, as described in Annex B. Because the brain runs inside the Customer's Snowflake account, the Customer remains responsible for the access controls and configuration of that account, and BB-Demo is responsible for the controls within the components it builds and operates.
Sub-processors
The Customer gives general authorisation for BB-Demo to use Sub-processors. BB-Demo will:
- bind each Sub-processor to data protection terms no less protective than this DPA;
- remain responsible for the acts and omissions of its Sub-processors;
- give the Customer reasonable notice of any new Sub-processor, so that the Customer may object on reasonable data protection grounds.
If the parties cannot resolve an objection, the Customer may stop using the affected part of the Services in line with the master agreement.
International transfers
BB-Demo is established in the United Kingdom and the Customer is established in the United States. Where Personal Data is transferred across borders in connection with the Services, BB-Demo will rely on a lawful transfer mechanism recognised under Data Protection Laws and will keep that mechanism in place for as long as the transfer continues.
Assistance with individual rights
If BB-Demo receives a request from an individual about their Personal Data, it will pass the request to the Customer without undue delay and will not respond itself unless the Customer asks it to. Taking account of the nature of the processing, BB-Demo will give the Customer reasonable help in meeting its obligations to respond to such requests.
Security Incidents
BB-Demo will notify the Customer without undue delay after becoming aware of a Security Incident affecting Personal Data. The notification will describe, as far as it is known, the nature of the incident, the data and individuals affected, the likely consequences and the steps taken or proposed to contain and remedy it. BB-Demo will cooperate with the Customer's investigation and with any notifications the Customer must make.
Audit and information
BB-Demo will make available the information reasonably necessary to show compliance with this DPA, including answers to the Customer's security questionnaires. The Customer may carry out an audit on reasonable notice, during business hours and no more often than is reasonably necessary, subject to confidentiality and to avoiding disruption to the Services.
Return and deletion
Because the brain sits in the Customer's own Snowflake account, the Customer's source data stays under its control. On termination or expiry of the Services, BB-Demo will remove the brain components it operates and delete any Personal Data it holds outside the Customer's account, unless the law requires it to keep it. BB-Demo will confirm the deletion in writing on request.
Liability and order of precedence
Liability under this DPA is governed by the limitations and exclusions in the master agreement. If this DPA conflicts with the master agreement on the processing of Personal Data, this DPA prevails. The governing law and jurisdiction are those stated in the master agreement.
Term
This DPA takes effect on the effective date above and continues for as long as BB-Demo processes Personal Data on behalf of the Customer, including any period of return and deletion.
Annex A: Details of processing
| Item | Description |
|---|---|
| Subject matter | Provision of the company brain over the Customer's connected systems |
| Nature | Connecting, indexing, refreshing, storing and querying data |
| Purpose | Letting the Customer's operations teams see tenant tickets, lease-renewal calls and service contracts in one place |
| Categories of data subjects | Tenants and their staff, prospective tenants, the Customer's employees, contractors and suppliers |
| Categories of Personal Data | Names, business contact details, call recordings and transcripts, ticket and email content, contract contact details |
| Special categories | None intended; the Customer will not knowingly connect sources containing them |
| Duration | The term of the Services and any period of return and deletion |
Annex B: Security measures
- Processing inside the Customer's Snowflake account, with access governed by the Customer's roles and permissions.
- Role-based access for BB-Demo staff, limited to what the Services require.
- Encryption of Personal Data in transit and at rest.
- Logging of administrative access to the components BB-Demo operates.
- Documented incident response and a named contact for the Customer.
- Staff confidentiality undertakings and regular data protection training.
- Secure removal of data when the Services end.
Signatures
Signed by the authorised representatives of the parties on 16 Jan 2026.
| For BB-Demo | For Wexmoor Property Group | |
|---|---|---|
| Name | Jordan Pike | Authorised signatory |
| Title | Account Executive, US | Authorised signatory, Wexmoor Property Group |
| Date | 16 Jan 2026 | 16 Jan 2026 |
| Signature | Signed | Signed |
Unusual terms
Current to 9 Oct 26- General sub-processor authorisation
- Cross-border transfer UK to US
- DPA prevails over master agreement on personal data