Lornefield Pensions Administration - Order Form (signed)
Documentexecuted Lornefield Pensions Administration: documents · order_form · executed · 2025-04-03
Executed Growth-tier order form under the MSA, signed 3 Apr 2025 for the term 3 Apr 2025 to 2 Apr 2026. Price is forty-four thousand pounds, availability ninety-nine point five per cent, P1 first response one business hour.
What it says
What this says
Current to 11 Oct 26Executed Growth-tier order form under the MSA, signed 3 Apr 2025 for the term 3 Apr 2025 to 2 Apr 2026. Price is forty-four thousand pounds, availability ninety-nine point five per cent, P1 first response one business hour.
What it is: an executed order form for Company Brain Growth, signed by Nell Ashcombe for BB-Demo and an authorised signatory for the customer on 3 Apr 2025. It states "Annual recurring amount | forty-four thousand pounds", billed annually in advance.
Commits: forty users, the dashboards builder and quarterly business reviews. Service levels are availability of ninety-nine point five per cent, P1 first response of one business hour, and nightly refresh complete by 07:00 customer local time on business days.
Service credit: ten per cent of one month's fee, for availability only. The text says credits are "given for availability breaches only, not for data freshness".
Not settled: the term ended on 2 Apr 2026, before the as-of date, and the form states no renewal or auto-renewal. The customer signatory is not named, and the form gives no connector delivery commitments.
As found in this document
Current to 9 Oct 26- Date end2 Apr 2026Source: object_read:doc_005_018
- Date signed3 Apr 2025Source: object_read:doc_005_018
- Date start3 Apr 2025Source: object_read:doc_005_018
- Annual recurring amountforty-four thousand poundsSource: object_read:doc_005_018
- Billing frequencyAnnual, in advanceSource: object_read:doc_005_018
- Payment termsthirty days from invoiceSource: object_read:doc_005_018
- Availabilityninety-nine point five per centSource: object_read:doc_005_018
- Priority one first responseone business hourSource: object_read:doc_005_018
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_005_018
- Service creditten per cent of one month's fee, for availability onlyten per cent of one month's fee, for availability only · Source: object_read:doc_005_018
- Licenceforty users on the Growth tierSource: object_read:doc_005_018
The document
Body
Lornefield Pensions Administration - Order Form
Status: Executed. Signed 3 Apr 2025.
This order form is made under the BB-Demo Master Services Agreement between the parties below.
Parties
| Party | Details |
|---|---|
| Supplier | BB-Demo, London |
| Customer | Lornefield Pensions Administration, Edinburgh |
| Account owner | Nell Ashcombe |
| Customer Success Manager | Daniel Okafor |
Order lines
| SKU | Description | Quantity | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | one | forty-four thousand pounds | none | forty-four thousand pounds | Yes |
The licence covers forty users on the Growth tier, with the Growth connector allowance, the dashboards builder and quarterly business reviews.
Term
| Item | Detail |
|---|---|
| Start date | 3 Apr 2025 |
| End date | 2 Apr 2026 |
| Annual recurring amount | forty-four thousand pounds |
| Total contract value | forty-four thousand pounds |
| Billing frequency | Annual, in advance |
| Payment terms | thirty days from invoice |
The customer has been with BB-Demo since 3 Apr 2023. This order form covers the term shown above.
Service levels
Read the whole document (1,814 characters)
| Measure | Commitment |
|---|---|
| Availability | ninety-nine point five per cent |
| Priority one first response | one business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | ten per cent of one month's fee, for availability only |
Service credits under this order form are given for availability breaches only, not for data freshness.
Signatures
Signed for BB-Demo:
- Name: Nell Ashcombe
- Title: Chief Executive Officer and Co-founder
- Date: 3 Apr 2025
Signed for Lornefield Pensions Administration:
- Title: Authorised signatory
- Date: 3 Apr 2025