Lornefield Pensions Administration - Renewal Proposal
Documentfinal Lornefield Pensions Administration: documents · renewal_proposal · final · 2025-02-03
BB-Demo's renewal proposal, issued 3 Feb 2025, to renew the Growth subscription at the same price of forty-four thousand pounds a year and forty users. It states no availability or P1 response figures. The term it covers ended 2 Apr 2025.
What it says
What this says
Current to 11 Oct 26BB-Demo's renewal proposal, issued 3 Feb 2025, to renew the Growth subscription at the same price of forty-four thousand pounds a year and forty users. It states no availability or P1 response figures. The term it covers ended 2 Apr 2025.
What it is: a renewal proposal from Nell Ashcombe, BB-Demo's Chief Executive Officer and Co-founder, prepared 3 Feb 2025. It proposes renewing "on the same terms and the same price" for another annual term.
Commits: it proposes holding "the annual price at forty-four thousand pounds", forty users and "the same service levels". Payment terms stay at the standard thirty days.
Unusual: no discount and no one-off fee. The text notes that "Active use has eased a little over the last two quarters", and offers a refresher session for rarely active teams.
Not settled: it is a proposal, not an order form, so it binds no one. The evidence does not show whether a renewal order form followed, who signed it, or any availability or P1 figures. It is also long past its 2 Apr 2025 term end.
As found in this document
Current to 9 Oct 26- Date end2 Apr 2025Source: object_read:doc_005_017
- Date renewal2 Apr 2025Source: object_read:doc_005_017
- Annual priceforty-four thousand poundsSource: object_read:doc_005_017
- BillingGrowth plan, invoiced annually in advanceGrowth plan, invoiced annually in advance · Source: object_read:doc_005_017
- Licensed usersfortySource: object_read:doc_005_017
- Service levelsthe same service levelsSource: object_read:doc_005_017
- Payment termsstandard thirty daysSource: object_read:doc_005_017
- Discountno discount on this renewalSource: object_read:doc_005_017
The document
Body
Lornefield Pensions Administration - Renewal Proposal
Final
Prepared by Nell Ashcombe, Chief Executive Officer and Co-founder, BB-Demo Monday 3 February 2025
Summary
This proposal sets out how we would renew the Growth subscription for Lornefield Pensions Administration when the current term ends on 2 Apr 2025. We are proposing to renew on the same terms and the same price, and to work together on getting more of your managers back into regular use.
Your account
| Customer since | 3 Apr 2023 |
| Plan | Growth |
| Licensed users | forty |
| Contracted annual subscription | forty-four thousand pounds |
| Invoices | All paid on time, nothing overdue |
What we have seen
You have been with us from the start as a design partner, and the brain remains your managers' single view of trustee calls, member-query tickets and fee invoices.
Active use has eased a little over the last two quarters. There is plenty of headroom within the forty licensed users. We would rather you use more of what you already have than buy more.
Read the whole document (2,456 characters)
One support ticket in the last month was marked high priority. Daniel Okafor has taken it through with your team in the quarterly review.
Proposal
- Renew the Growth subscription for another annual term from the day after the current term ends.
- Keep the licence at forty users, with the same connectors and the same service levels.
- Hold the annual price at forty-four thousand pounds.
- Keep quarterly business reviews with Daniel, with a standing item on adoption.
- Offer a refresher session for the teams that have a licence but rarely log in.
Pricing
| Item | Billing | Amount |
|---|---|---|
| Growth plan, invoiced annually in advance | Annual | forty-four thousand pounds |
| Total | forty-four thousand pounds |
This is the annual price. There is no one-off fee and no discount on this renewal. Payment terms stay at the standard thirty days.
What we need from you
- A view on whether the user numbers are right for the next year.
- The name of the person who will review and sign the renewal order form.
- Any system changes planned on your side, so that connectors keep loading cleanly.
Next steps
- Read this proposal and tell Nell or Daniel what you would change.
- On agreement, we issue the renewal order form, ready for signature before the term ends on 2 Apr 2025.
- Daniel will confirm the refresher session with your team.
Best, Nell
Unusual terms
Current to 9 Oct 26- Price held flat at renewal
- No discount on this renewal
- Refresher session offered for low-use teams