Sabino Ridge Health / BG-Demo – Discovery
Callcompleted
Sabino Ridge Health · 23 Apr 2026 16:30
Discovery call on 23 Apr 2026. Sabino Ridge Health describes half a day of manual reconciliation across five or six systems, weekly or twice weekly. Jordan quoted Growth at sixty-two thousand all-in for year one. Demo on their data is next.
What was said
What this says
As at Fri 9 Oct 2026Discovery call on 23 Apr 2026. Sabino Ridge Health describes half a day of manual reconciliation across five or six systems, weekly or twice weekly. Jordan quoted Growth at sixty-two thousand all-in for year one. Demo on their data is next.
What happened: Jordan Pike ran discovery with Gabriela Montoya and Glenn Ostrander. They described pulling data from Salesforce, a call recorder, Xero and HR sources into spreadsheets.
Customer view: The pain is time. Glenn called the weekly or twice weekly reporting "Not sustainable". Security matters to them, and the Snowflake-inside-your-account design answered it.
Commercial: Jordan positioned Growth, with forty users, eight connectors and self-built dashboards, at sixty-two thousand all-in for year one covering implementation plus subscription. Glenn asked about investment but gave no reaction to the figure on the call.
Watch: The sixty-two thousand was a verbal quote, not a proposal or order form. Gabriela agreed to send key fields by end of week, so momentum depends on that handover.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Jordan Pike to send the one-pager the same day.
- Gabriela Montoya to send key fields from each system by end of week.
- Jordan Pike to book a demo on their data in a couple of weeks.
Risks
As at Fri 9 Oct 2026- The price was quoted verbally and Glenn did not react to it on the call.
- Progress depends on Gabriela supplying the key fields from each system.
Opportunities
As at Fri 9 Oct 2026- Growth tier with four connectors in view and room for more under the eight included.
- Security concern is answered by the build inside the customer's own Snowflake account.
Transcript
Jordan PikeHey, thanks for joining. I've got us booked for thirty-four minutes. Just want to understand what's on your plate with data and reporting right now, yeah?
Gabriela MontoyaSure. We've been looking at ways to pull things together across our clinics. Glenn's got the finance angle.
Glenn OstranderRight. We've got a lot of manual work happening, pulling data from different systems, reconciling it. It's eating time.- Jordan PikeManual reconciliation across how many systems?
- Glenn OstranderFive or six. We've got Salesforce, a call recorder, Xero for finance, HR data spread around.
- Jordan PikeAnd when you need a report, say, referral trends plus payment status, what does that process look like?
- Gabriela MontoyaSomeone asks me or Glenn, we pull the data, stick it in a spreadsheet, send it back. Half a day of work.
- Jordan PikeHow often?
- Glenn OstranderWeekly, sometimes twice. Not sustainable.
- Jordan PikeWhat we do is sit on top of all those systems and give you one queryable layer. Teams ask in natural language and get answers. No spreadsheets.
- Gabriela MontoyaSo like a search engine for the data?
- Jordan PikeExactly. Built inside your Snowflake account, so nothing leaves your infrastructure. That matter?
- Glenn OstranderActually, yeah. Security's important to us.
- Jordan PikeUnderstood. So next step, we'd do a discovery with you, understand which connectors you need, then show you it working on your actual data. Fair?
- Gabriela MontoyaTimeline?
- Jordan PikeFor Growth, which I think is you, around eight weeks from contract to live. We build it in four, you and us get you live in the next four.
- Glenn OstranderAnd investment?
- Jordan PikeSixty-two thousand all-in year one. That's the implementation plus year one subscription. Then it renews after that.
- Glenn OstranderWhat's in Growth?
- Jordan PikeForty users, eight connectors: so you've got some room to grow: dashboards you build yourself, and quarterly check-ins with us.
- Gabriela MontoyaNext steps?
- Jordan PikeI'll send you a one-pager. Then if you want to move forward, we demo on your data in a couple of weeks. I'll need the key fields from each system.
- Gabriela MontoyaI can get that to you by end of week.
- Jordan PikePerfect. I'll send the doc today. Thanks, both of you. Speak soon.