Hampton Lucy Estates / BG-Demo – Proposal
Callcompleted
Hampton Lucy Estates · 15 May 2024 15:15
Camilla Dewsbury had read the Starter proposal and asked about timeline, support and discount. Priya Raman hinted at flexibility on year-one subscription if signed within weeks. No decision was made.
What was said
What this says
As at Fri 9 Oct 2026Camilla Dewsbury had read the Starter proposal and asked about timeline, support and discount. Priya Raman hinted at flexibility on year-one subscription if signed within weeks. No decision was made.
What happened: Priya walked through the four-week implementation and the six-month check-in. Camilla had read the proposal and found most of it clear.
Customer view: She asked who would be needed from her side and whether there was any room on the price. She did not commit.
Commercial: Priya said implementation is fixed but offered to come down a bit on the year-one subscription if signed soon. No figure was given.
Watch: The offer was tied to signing within a short window. Camilla promised to come back early the following week, so the outcome is not shown.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Camilla to reply to Priya Raman early the following week.
- Priya to confirm any year-one adjustment in writing if Camilla asks.
Risks
As at Fri 9 Oct 2026- Camilla needs team sign-off and has not committed, so the deal may slip past the offered window.
- A year-one discount is hinted without a stated figure, which may set expectations.
Opportunities
As at Fri 9 Oct 2026- Starter subscription and four-week implementation could close if Camilla gets approval.
Transcript
Priya RamanHi Camilla, how are you? Thanks for taking the call.
Camilla DewsburyHi Priya, all good thanks.- Priya RamanGreat. Hopefully you've had a chance to look at the proposal? Just want to walk through it and see if you've got any questions.
- Camilla DewsburyYeah, I've read through it. Most of it's clear. Can you run me through the implementation timeline again?
- Priya RamanSure. Four weeks fixed. Week one is kickoff, we get access, understand your data structure. Weeks two and three we build and test the connectors: property system, accounting system, whatever you want. Week four we go live. We've done this many times, so as long as you've got someone to answer questions, we'll be good.
- Camilla DewsburyWho would that be from us?
- Priya RamanWhoever knows your systems best. Could be you, could be someone from ops. We'll sort that once you're ready to sign.
- Camilla DewsburyOK. And post-go-live support, what does that look like?
- Priya RamanWith Starter you get a check-in at six months. We make sure the data's working, you got what you needed from implementation. If there are issues we handle them. You've got 99.5% availability and support during business hours.
- Camilla DewsburyRight. And the pricing, nineteen-five for sub, six for implementation. Any room on those?
- Priya RamanImplementation is fixed. But on the subscription, if we can get this over the line soon, I can offer some flexibility on year one to help you get approval. Would need to sign within the next month or so.
- Camilla DewsburyWhat kind of flexibility?
- Priya RamanCould definitely come down a bit on the annual number for year one if it helps you get sign-off. But I'd want to make this happen soon to keep momentum.
- Camilla DewsburyOK. Let me chat with the team and I'll come back to you early next week.
- Priya RamanPerfect. If you want that adjustment, we'd need to get something signed within the next couple of weeks. Either way, let me know where you're at.
- Camilla DewsburyWill do. I'll get back to you early next week.
- Priya RamanPerfect. Cheers Camilla, speak soon.
- Camilla DewsburyCheers. Bye.