B-Glass
Lewis Kerr

Wickersley Building Supplies / BG-Demo – Proposal

Callcompleted

Wickersley Building Supplies logo Wickersley Building Supplies · 25 Jun 2025 11:30

On 25 Jun 2025 Diane Pashley, Finance Director, confirmed the Starter pricing and said she was happy with it. Lewis Kerr was to send the order form that day and Shaun Godley would return it within a few days.

What was said

What this says

As at Fri 9 Oct 2026

On 25 Jun 2025 Diane Pashley, Finance Director, confirmed the Starter pricing and said she was happy with it. Lewis Kerr was to send the order form that day and Shaun Godley would return it within a few days.

What happened: Diane checked the price: year one all-in includes £6,000 implementation and £20k subscription, with year two at the subscription alone. Lewis said it is co-termed to a June renewal.

Customer view: Diane said she was happy and had no further questions. Shaun said he would aim to return the order form within a few days.

Commercial: Starter includes fifteen users and four connectors. Lewis said more would be quoted first and would change the renewal price.

Watch: The evidence does not show whether the order form was signed. Only an executed copy sets the contracted terms.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Starter pricing, order form
Importance
neutral
Sentiment
positive
Voice
decision-maker

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Lewis Kerr to send the order form on 25 Jun 2025.
  • Shaun Godley and Diane Pashley to review and return it within a few days.

Risks

As at Fri 9 Oct 2026
  • The evidence does not show that the order form was executed, so the proposal remains an open item.
  • Growth beyond fifteen users or four connectors would change the renewal price.

Opportunities

As at Fri 9 Oct 2026
  • Extra users or a fifth connector could become an add-on quoted ahead of the renewal.

Transcript

  1. Lewis Kerr
    Lewis Kerr
    Hi both. Thanks for reviewing the proposal. Shaun mentioned you had a few questions, Diane. What would be most helpful to go through?
  2. Diane Pashley
    Diane Pashley
    So the pricing, just want to make sure I understand it. Twenty-five thousand five hundred first year, then nineteen thousand five hundred thereafter, correct?
  3. Lewis Kerr
    Lewis Kerr
    That's right. Year one is twenty-five thousand five hundred all-in, which includes six thousand for our implementation and nineteen thousand five hundred for the annual subscription. Year two onwards is just the nineteen thousand five hundred, assuming your needs don't change. That renews in June next year, so it's co-termed to your renewal date.
  4. Diane Pashley
    Diane Pashley
    And if I need more users or connectors, what happens then?
  5. Lewis Kerr
    Lewis Kerr
    You have fifteen users and four connectors included with Starter. If you go above fifteen users, we'd add additional users at a set fee per user. Same with connectors: if you need a fifth, we'd add that and adjust your renewal price. We'd quote you first, of course, so no surprises.
  6. Shaun Godley
    Shaun Godley
    And the four-week implementation, when would that start if we signed tomorrow?
  7. Lewis Kerr
    Lewis Kerr
    We'd kick off on Monday or the following Monday, so you'd be live by late July or early August. We'll lock in an exact date once the order form is signed.
  8. Diane Pashley
    Diane Pashley
    And what's involved on our side? Do we need to do anything?
  9. Lewis Kerr
    Lewis Kerr
    Minimal. We'll need your Salesforce and helpdesk admin to grant us read access, takes maybe fifteen minutes. We'll handle the technical setup, the connectors, everything else. Then on go-live day, we do a two-hour training session with your team on how to use it. That's really all.
  10. Shaun Godley
    Shaun Godley
    That's straightforward.
  11. Lewis Kerr
    Lewis Kerr
    It is. And after you're live, you get support, if something breaks, you've got a response within a day. We also do a six-monthly check-in to see how you're getting on and if you need anything else.
  12. Diane Pashley
    Diane Pashley
    Okay. I'm happy with this. Is there anything else we need before signing?
  13. Lewis Kerr
    Lewis Kerr
    Just the order form, I'll send that today. It's the binding contract, so have a good read through. If there's anything you want to change or clarify, flag it and we'll sort it. Once it's signed and you've granted us access, we can start.
  14. Shaun Godley
    Shaun Godley
    Good. I'll aim to get it back to you within a few days.
  15. Lewis Kerr
    Lewis Kerr
    Perfect. I'll send the order form this afternoon. Once I have your sign-off, I'll get the implementation team scheduled and we'll be in touch with a kick-off date. Any other questions?
  16. Diane Pashley
    Diane Pashley
    Not from me.
  17. Lewis Kerr
    Lewis Kerr
    Right, brilliant. I'll get that order form over, and we'll be in touch soon. Kind regards, and thanks for choosing BG-Demo.

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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