What was said
What this says
Current to 11 Oct 26Anders Bech watched the brain run on Strandvig's own Salesforce and call data and recognised the manual work it replaces. He asked for a proposal and said he would think it over.
What happened: Lewis Kerr and Hannah Lowe demoed search, chat and dashboards on five connectors: Salesforce, calls, email, ticketing and HR. Anders had seen BB-Demo before, as Lewis opened with good to see you again.
Customer view: Anders said the closed-deals search was the manual work his team was doing today. He asked how nightly indexing works and how much training the team needs.
Commercial: Hannah positioned Growth, with 40 users and eight connectors, and noted headroom beyond the five in use. Lewis will send a proposal, then a security review and order form follow.
Watch: Anders gave no commitment or timeline beyond thinking it over. The evidence does not show other decision-makers, budget or competitors.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Lewis Kerr to send Anders the proposal with terms.
- Lewis Kerr to arrange the security review if Anders accepts the proposal.
Risks
Current to 9 Oct 26- Anders gave no commitment or date, and the evidence does not show who else decides.
- No competitor or budget position is visible, so the proposal could stall quietly.
Opportunities
Current to 9 Oct 26- New Growth subscription with implementation, with headroom beyond the five connectors demoed.
- Dashboards builder use for pipeline and customer health, which Anders's questions pointed to.
Transcript
- Lewis Kerr NoneRight, good to see you again, Anders. This is Hannah, she's our Solutions Engineer, she's built this for companies like yours.
- Hannah Lowe NoneHi Anders. I've loaded your Salesforce and call data, so everything you see today is your actual records.
- Anders Bech NoneGreat, that's what I wanted to see.
- Hannah Lowe NoneSo this is the interface: search, chat, dashboards. All of it runs on Snowflake. We've set up five connectors on your data: Salesforce, calls, email, ticketing, HR. All indexed nightly.
- Anders Bech NoneWhen you say nightly, that's every night?
- Hannah Lowe NoneComplete by 07:00 your time, every business day. So anything new in your systems shows up here the next morning.
- Lewis Kerr NoneLet me show you what this means. Say you wanted to find closed deals where the customer mentioned price on a call.
- Hannah Lowe NoneI'll search for that in plain English, watch what comes back.
- Anders Bech NoneRight, it's brought back deals with the call transcript right there. That's the manual work we were doing.
- Hannah Lowe NoneExactly. Now dashboards. This is the builder, you create custom views without code. A lot of customers use this for pipeline or customer health.
- Anders Bech NoneSo my team could see call activity linked to each deal in real time?
- Lewis Kerr NoneYeah, exactly what you'd define.
- Hannah Lowe NoneOn limits: Growth includes 40 users and eight connectors. You're using five today, so you've got headroom for more.
- Anders Bech NoneHow much training does the team need?
- Hannah Lowe NoneWe cover the basics in implementation, usually a day onsite or virtual. After that it's straightforward. We'll do quarterly check-ins to make sure it's working as you need.
- Anders Bech NoneOkay. Next steps?
- Lewis Kerr NoneI'll send a proposal with the terms. If that looks good, we do a security review and then order form and we're into implementation.
- Anders Bech NoneThat works. I'll get back to you once I've had a think.
- Hannah Lowe NoneThanks, Anders. Feel free to reach out with questions. Cheers.