Stannard Vale Recruitment / BB-Demo – Negotiation
Callcompleted
Stannard Vale Recruitment: documents · 2025-05-29 16:00
Owen Tallis offered Starter at twenty-eight thousand for year one and the same for year two, all-in. Megan Entwistle agreed on the call. Renewal after two years is at standard price. Signature is not shown in the record.
What was said
What this says
Current to 11 Oct 26Owen Tallis offered Starter at twenty-eight thousand for year one and the same for year two, all-in. Megan Entwistle agreed on the call. Renewal after two years is at standard price. Signature is not shown in the record.
What happened: On the 29 May 2025 negotiation call, Owen Tallis offered Starter at twenty-eight thousand for year one and the same for year two. Megan Entwistle accepted before the call ended.
Customer view: Megan checked that the figure covered implementation and subscription, and Lewis Kerr confirmed it was all-in. Kirsty Carswell wants search across emails and candidate interactions.
Commercial: After two years the customer renews at standard price, so a step up is built in. A fixed two-year price sits oddly with the rule that discounts apply to the first term only.
Watch: The call does not show the order form being signed, and the executed order form decides the terms. Twenty-eight thousand is also above the v1 Starter list of £19,500, so the claim that standard is higher needs checking.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Lewis Kerr to confirm the executed order form matches the twenty-eight thousand two-year terms discussed.
- Owen Tallis to send the order form, with signatures needed within about a week for an end of June go-live.
- Lewis Kerr to note the renewal at standard price for the customer success team.
Risks
Current to 9 Oct 26- The record does not show the order form being signed, so the terms may differ from what was said on the call.
- The two-year fixed price ends at a return to standard price, which is a renewal pressure point.
- The offer was framed as a discount from a higher standard, but the v1 Starter list is £19,500.
Opportunities
Current to 9 Oct 26- Kirsty wants email and candidate interaction search, which may outgrow Starter limits on users and connectors.
- Extra users and connectors were raised and are sold as add-ons that leave the base price unchanged.
Transcript
Lewis Kerr NoneMegan, Kirsty, thanks for making the time. Quick check, are you both okay on the line?
Kirsty Carswell NoneYeah, all good.
Megan Entwistle NoneGood.- Lewis Kerr NoneRight. So where we're at, Kirsty, you've been through a couple of demos, you're keen on the platform. Megan, you're weighing up whether it makes sense for the business. Owen's here to talk through how we can structure this.
Owen Tallis NoneHi, both. So the initial proposal was for Starter at a standard price. But I'm wondering if we can make this work better for you.- Megan Entwistle NoneHow so?
- Owen Tallis NoneWell, Kirsty's keen on search across emails and all your candidate interactions. I want to make sure you've got the headroom to do that without banging into limits after a year. What if we carve out a discount for a two-year commitment?
- Megan Entwistle NoneWhat percentage are we talking?
- Owen Tallis NoneSo standard for Starter is higher. I could come in at twenty-eight thousand for year one, then the same for year two. That's a fair discount if you're committing for two years.
- Kirsty Carswell NoneSo it's the same price both years?
- Owen Tallis NoneYeah. Twenty-eight thousand, year one and year two. No increase, no surprises.
- Megan Entwistle NoneAnd that's everything: implementation, subscription, the lot?
- Lewis Kerr NoneAll-in. Twenty-eight covers the setup and the first year's subscription. Year two is the same. After two years, you renew at standard price, or you can walk.
- Megan Entwistle NoneAnd if we want to add users or connectors down the line?
- Lewis Kerr NoneThat's an add-on. Doesn't change the base price.
- Kirsty Carswell NoneWhat's the implementation timeline?
- Lewis Kerr NoneFour weeks from signature. We get your Salesforce, email, any other systems connected, and we train your team.
- Megan Entwistle NoneOkay. I think that works. Two years at twenty-eight thousand.
- Owen Tallis NoneBrilliant. Let's get this locked in. I'll send you the order form this afternoon: covers the terms, the pricing, everything.
- Lewis Kerr NoneIf you want to get live by end of June, we'd need signatures back in the next week or so.
- Megan Entwistle NoneWe'll turn that around quickly.
- Owen Tallis NonePerfect. Thanks, both. Speak soon.