What was said
What this says
Current to 11 Oct 26Demo of the brain across Auerhain's field-service tickets and customer master. Lewis Kerr quoted Growth at fifty-nine thousand five hundred pounds for year one all-in, and offered an evaluation sandbox. No decision was made.
What happened: Theo Gallagher showed one query joining about fourteen thousand field-service tickets to customer accounts. Lena Becker, Markus Hofmann and Jonas Hofmann attended for Auerhain.
Customer view: Questions were practical: implementation time, who manages integration, user numbers and whether a separate billing platform can be connected. Lena asked how long implementation takes and how much headroom there is.
Commercial: Growth was quoted at fifty-nine thousand five hundred pounds for year one, covering subscription and implementation, invoiced upfront. This is a quote, not executed paper, and the call does not show a decision.
Watch: The customer asked about a billing platform, which fits the eight connectors in Growth. Add-ons for users and connectors were mentioned as co-termed to renewal.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Lewis Kerr to send the formal quote with payment terms and follow up the following week.
- Theo Gallagher to set up the evaluation sandbox if the customer provides credentials for two systems.
Risks
Current to 9 Oct 26- The customer has not committed and may take the evaluation sandbox route before deciding.
- The year-one price is all-in, so the later renewal price was not discussed on this call.
Opportunities
Current to 9 Oct 26- A separate billing platform could be added as a connector within the eight included in Growth.
- Headroom in users and connectors is available through add-ons if the customer grows.