Aisha Rahman
Person
Brackwell Freight Ltd: documents · admin
Operations Analyst in Manchester and now the main admin at Brackwell Freight Ltd since Liam Doherty's June handover. She runs day-to-day use and most questions, but works with little backup and leaves contract matters to Gareth Whitlam.
Who they are
Insight
Current to 11 Oct 26Operations Analyst in Manchester and now the main admin at Brackwell Freight Ltd since Liam Doherty's June handover. She runs day-to-day use and most questions, but works with little backup and leaves contract matters to Gareth Whitlam.
Role: Operations Analyst and CRM admin, with a platform user created on 5 Dec 2023. She became the main admin after Liam Doherty told Marcus Bell on 5 Jun 2026 that he was leaving. She raises most tickets, including the July refresh failures.
Influence: she shapes day-to-day use and the value evidence, but not the commercial decision. She leaves contract matters to Gareth Whitlam, the Finance Director, who has questioned the Growth spend ahead of the 1 Dec 2026 renewal.
Watch: key-person risk. She asks 6% of the organisation's questions in the last 90 days, is unsure of admin settings, has asked for training, and the user list still holds leavers.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Operations Analyst | admin | aisha.rahman@brackwellfreight.example |
Activity
- 13 Oct 2026callBrackwell Freight Ltd / B-Brain – Renewal
+1 - 1 Oct 2026email_threadFollow-up from our QBR call
- 30 Sep 2026callBrackwell Freight Ltd / B-Brain – Qbr
- 23 Sep 2026ticketHow to set up dashboards for the depot teams
- 22 Jul 2026ticketNightly refresh not completing
- 21 Jul 2026ticketNightly refresh not completing
- 30 Jun 2026callBrackwell Freight Ltd / B-Brain – Check In
- 25 Jun 2026email_threadFollow-up from the review and next steps
- 24 Jun 2026callBrackwell Freight Ltd / B-Brain – Qbr
- 11 Jun 2026eventB-Brain Customer Day London
+32 - 5 Jun 2026email_threadHandover of the admin role
- 25 May 2026email_threadInvitation: B-Brain Customer Day London
- 2 Apr 2026email_threadFollow-up from today's QBR
- 1 Apr 2026callBrackwell Freight Ltd / B-Brain – Qbr
- 5 Jan 2026email_threadFollow-up from our review: usage and next steps
- 2 Jan 2026callBrackwell Freight Ltd / B-Brain – Qbr
- 17 Nov 2025ticketSome accounts missing from search results
- 13 Nov 2025ticketHow do I set up a dashboard with a location filter?
- 11 Nov 2025ticketSalesforce connector not syncing
- 7 Jul 2025email_threadFollow-up from the QBR
+1 - 4 Jul 2025callBrackwell Freight Ltd / B-Brain – Qbr+1
- 20 Jun 2025ticketHow do I create a dashboard for our account managers?
- 10 Jun 2025ticketCalls connector stopped syncing
- 10 Apr 2025ticketData refresh delay on Tuesday operations review
- 28 Feb 2025ticketSearch and dashboard pages loading slowly
- 3 Jan 2025email_threadQBR follow-up and next steps
- 2 Jan 2025callBrackwell Freight Ltd / B-Brain – Qbr
- 17 Dec 2024ticketHow to set up a custom dashboard
- 10 Dec 2024ticketData showing several days out of date
- 23 Oct 2024ticketAccount totals not updating correctly
- 1 Jul 2024email_threadFollowing up on our review: usage and next steps+1
- 28 Jun 2024callBrackwell Freight Ltd / B-Brain – Qbr+1
- 13 Feb 2024ticketHow to add users to the brain
- 15 Jan 2024callBrackwell Freight Ltd / B-Brain – Training
- 11 Jan 2024callBrackwell Freight Ltd / B-Brain – Training
- 27 Dec 2023callBrackwell Freight Ltd / B-Brain – Onboarding
- 21 Dec 2023email_threadOnboarding schedule for the brain at Brackwell
- 20 Dec 2023callBrackwell Freight Ltd / B-Brain – Onboarding
- 18 Dec 2023email_threadOnboarding: booking the connector working session
- 13 Dec 2023callBrackwell Freight Ltd / B-Brain – Onboarding
- 7 Dec 2023email_threadBrackwell kickoff: what we agreed and what I need next+1
- 6 Dec 2023email_threadOnboarding session: getting a date in the diary
- 6 Dec 2023callBrackwell Freight Ltd / B-Brain – Kickoff+1
- 10 Oct 2023email_threadFollow-up: demo on your own data
+2 - 6 Oct 2023callBrackwell Freight Ltd / B-Brain – Demo+2