Who they are
Insight
Current to 11 Oct 26Joanne Platt is the finance and accounts payable contact at Brackwell Freight Ltd. She gates payment through purchase order matching and has paid within terms. She is an invoice contact, not a user or a commercial decision-maker.
Role: Accounts Payable Manager at Brackwell Freight Ltd, CRM role finance, based in Manchester. She appears on five calls and seven email threads, with no tickets or deals.
Influence: she controls whether invoices are paid, not whether the contract is renewed. On the 8 Sep 2026 renewal call she confirmed invoices are paid within terms, so Gareth Whitlam framed the issue as value.
Watch: she will not release payment without a matching purchase order, a separate VAT line and implementation split from subscription. Several invoice threads show no reply from her. The 12 Jun 2025 Customer Day invitation reached her as an invoice contact rather than a user.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Accounts Payable Manager | finance | joanne.platt@brackwellfreight.example |
Activity
- 12 Oct 2026callBrackwell Freight Ltd / BB-Demo – Renewal
+1
- 8 Sep 2026callBrackwell Freight Ltd / BB-Demo – Renewal
+1
- 1 Dec 2025email_threadInvoice INV-002-0004 - Growth subscription
- 1 Dec 2025invoiceINV-002-0004
- 16 Sep 2025callBrackwell Freight Ltd / BB-Demo – Renewal
+1
- 12 Jun 2025eventBB-Demo Customer Day
+16
- 24 May 2025email_threadInvitation: BB-Demo Customer Day in London
- 2 Dec 2024email_threadInvoice INV-002-0003 for the Growth subscription
- 2 Dec 2024invoiceINV-002-0003
- 11 Nov 2024email_threadBrackwell Growth expansion - order form and paperwork
+1
- 8 Nov 2024callBrackwell Freight Ltd / BB-Demo – Negotiation
+1
- 1 Dec 2023email_threadSubscription invoice for the Starter tier
- 1 Dec 2023invoiceINV-002-0002
- 20 Nov 2023email_threadInvoice for Brackwell Freight implementation
- 20 Nov 2023invoiceINV-002-0001
- 6 Nov 2023email_threadBrackwell Freight and BB-Demo: next steps on the Starter order
+1
- 6 Nov 2023callBrackwell Freight Ltd / BB-Demo – Negotiation
+1