How do I set up multi-team access?
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Kadewerk Software: documents · How do I set up multi-team access?
Yara El Idrissi asked about separate dashboard management across two teams with 15 users. Olivia Grant explained multiple teams require Growth tier. Customer decided to manage both teams within single Starter team. Opened 19 Jun 2026, solved 25 Jun 2026.
What happened
What this says
Current to 12 Oct 26Yara El Idrissi asked about separate dashboard management across two teams with 15 users. Olivia Grant explained multiple teams require Growth tier. Customer decided to manage both teams within single Starter team. Opened 19 Jun 2026, solved 25 Jun 2026.
Problem: Yara needed to understand how team access and dashboard management work as they expand the brain to a second team with separate requirements.
Handling: Olivia Grant clarified that Starter tier includes one team only, and multiple teams with separate dashboards require Growth tier. She offered to discuss the setup in detail.
Result: Yara decided to manage both teams within the single Starter team using dashboard filtering instead of upgrading. First response took 146 minutes.
Watch: Customer is at the soft limit of 15 users and needs multi-team features but chose not to upgrade. This is an upsell opportunity.
Details
Updated 9 Oct 26Trail
created · Yara El Idrissi 19 Jun 2026 17:19We're expanding the brain to another team and need to understand how access works across teams. Can each team manage their own dashboard, or is everything shared? We have about 15 users across two teams.- public_reply · Olivia Grant 19 Jun 2026 19:45Hi Yara, great question. On Starter tier, you get one team by default. If you need multiple teams with separate dashboards, that's a Growth feature. Happy to discuss your setup. Thanks, Olivia.
- public_reply · Yara El Idrissi 23 Jun 2026 13:53Thanks for clarifying. For now we'll keep it as one team and manage dashboards that way. This is helpful.
- status_change · 29 Jun 2026 23:59