Olivia Grant

Clarify user role permissions

Ticketclosed

Kadewerk Software: documents logo Kadewerk Software: documents · Clarify user role permissions

Yara El Idrissi asked for clarification on admin, editor and viewer role permissions. Olivia Grant provided a detailed breakdown of each role's capabilities.

Priority normal

What happened

What this says

Current to 11 Oct 26

Yara El Idrissi asked for clarification on admin, editor and viewer role permissions. Olivia Grant provided a detailed breakdown of each role's capabilities.

New contact on the account. Routine permissions clarification indicating the customer is setting up team structure and role assignments. Documentation satisfied the need.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelweb
First response (min)412
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Trail

  1. Yara El Idrissi
    created · Yara El Idrissi 15 Jan 2026 16:58
    We need clarification on what permissions different user roles have in the brain. What can an editor vs. a viewer vs. an admin do?
  2. Olivia Grant
    public_reply · Olivia Grant 15 Jan 2026 23:50
    Hi Yara, good question. Admins manage users and settings. Editors build dashboards and run searches. Viewers see shared dashboards and search results only. I've sent a detailed breakdown. Let me know if you have questions. Cheers
  3. Olivia Grant
    status_change · Olivia Grant 19 Jan 2026 17:47
  4. status_change · 23 Jan 2026 23:59
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