Dashboard Text Formatting Issue

Ticketclosed

Kelvinhaugh Pension Services: documents · Dashboard Text Formatting Issue

Kirsteen reported a stat box on the Scheme Overview dashboard displaying cramped text. Olivia identified a CSS padding issue and assigned it to Samir for fixing.

Priority low

made from

What happened

What this says

Current to 11 Oct 26

Kirsteen reported a stat box on the Scheme Overview dashboard displaying cramped text. Olivia identified a CSS padding issue and assigned it to Samir for fixing.

Problem: A stat box on the Scheme Overview dashboard showing total membership had text that wrapped awkwardly, making it less readable than other stat boxes.

Handling: Kirsteen identified the specific dashboard and stat box. Olivia confirmed it was a CSS padding problem in the stat box formatting and assigned Samir (Software Engineer) to fix it. The ticket was marked solved on 2 Jan 2026, 31 days after creation.

Watch: Minor cosmetic issues are low risk, but the 31-day resolution time suggests low prioritisation. While Kirsteen was not blocked, repeated minor bugs could reduce her confidence in the dashboard builder.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

AImade from

Details

Updated 9 Oct 26

Prioritylow

Statusclosed

Categorybug

Channelemail

First response (min)605

Helpdeskmade from

Trail

created · Kirsteen Boyd 3 Dec 2025 08:38
I've noticed a display issue on one of our dashboards. A stat box has text that doesn't quite fit - it's still readable but looks cramped compared to the other boxes. Nothing urgent, just thought you should know.
public_reply · Olivia Grant 3 Dec 2025 18:43
Hi Kirsteen, thanks for reporting that. Can you let me know which dashboard and which stat box you're seeing this on? I'll take a look at the formatting.
public_reply · Kirsteen Boyd 5 Dec 2025 14:17
It's on the Scheme Overview dashboard, the stat box showing total membership. The number fits but the text wrapping makes it look a bit squashed. At normal zoom it's harder to read than the other stat boxes on the same dashboard.
internal_note · Olivia Grant 5 Dec 2025 15:33
Text wrapping issue in stat box. Looks like CSS padding problem. Samir to check.
status_change · Olivia Grant 2 Jan 2026 11:17
status_change · 6 Jan 2026 23:59

Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help