What happened
What this says
Current to 11 Oct 26Customer requested CSV export for ops team monthly reporting. Support identified existing dashboard export button; customer successfully adopted feature and team now using it for monthly reports.
Customer asked about exporting dashboard data for spreadsheet-based monthly reports. Support identified existing export view button in dashboard builder. Customer found and implemented immediately; ops team now using feature for monthly reporting. This is adoption expansion within existing product; friction removed from workflow.
Details
Updated 9 Oct 26Prioritylow
Statusclosed
Categoryfeature_request
Channelweb
First response (min)413
Helpdeskmade from
Trail
- created · Caitlin Mercer 8 Jul 2026 15:30Hi, is there a way to export dashboard data or search results to CSV? Our ops team keeps asking if they can pull data out into spreadsheets for their monthly reports. Would be a quick win for getting them using the brain more regularly. Let me know what's possible. Cheers, Caitlin
- public_reply · Olivia Grant 8 Jul 2026 22:23Hi Caitlin, great question. We don't have a built-in export yet, but I can walk you through a couple of workarounds. Dashboard data can be pulled via our API, and search results can be copied into a sheet. Let me know which flow would suit your ops team best. Olivia
- public_reply · Olivia Grant 9 Jul 2026 09:28Actually, I just realised, for dashboards there's an 'export view' button built into the dashboard builder. Have you seen that? That might be the quickest way for your ops team to get the data out. Olivia
- public_reply · Caitlin Mercer 9 Jul 2026 14:00Brilliant, I didn't know about that button. Will get the team to try it out. Thanks Olivia. Caitlin
- public_reply · Caitlin Mercer 9 Jul 2026 15:35And yes, the export button works perfectly. Team's already using it to pull data into their monthly reports. This is exactly what we needed. Cheers, Caitlin
- status_change · 13 Jul 2026 23:59
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