Custom dashboards for marketplace visibility

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Vellacott Payments: documents · Custom dashboards for marketplace visibility

Femi Olatunji requested custom dashboards showing payment flow analysis and transaction metrics by marketplace client. Olivia Grant confirmed the feature is included in their tier and scheduled a hands-on build session.

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Current to 11 Oct 26

Femi Olatunji requested custom dashboards showing payment flow analysis and transaction metrics by marketplace client. Olivia Grant confirmed the feature is included in their tier and scheduled a hands-on build session.

Problem: Partnerships team needed custom dashboards for transaction volumes and success rates segmented by client. Handling: Support confirmed feature is already included in their tier and offered hands-on help building templates. Watch: Strong customer engagement indicator; customer expressed appreciation for quick turnaround and committed to build session, showing good adoption trajectory.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Updated 9 Oct 26

Prioritylow

Statusclosed

Categoryfeature_request

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First response (min)365

CSAT5

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created · Femi Olatunji 26 Sep 2025 12:32
Hi, we'd like to add custom dashboards that show payment flow analysis by marketplace. Our partnerships team needs to see transaction volumes and success rates broken down by client. Is this something we can build?
public_reply · Olivia Grant 26 Sep 2025 18:37
Thanks for the request. We can definitely do this. The dashboards builder lets you pull data from your connected systems and visualise it however you need, it's part of your tier, so you're all set. I can walk you through building one, or we can set up some templates for your team. What would be most helpful?
public_reply · Olivia Grant 29 Sep 2025 12:37
Just following up: are you keen to get started on this, or do you have questions about what's possible? Happy to book a session with you to build the first one together.
public_reply · Femi Olatunji 29 Sep 2025 12:55
Yes, this is exactly what we need. A session would be brilliant, let's do that.
public_reply · Femi Olatunji 29 Sep 2025 12:57
Thanks Olivia, really appreciate the quick turnaround.
status_change · Olivia Grant 29 Sep 2025 15:58
status_change · 3 Oct 2025 23:59

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