Olivia Grant

How do I create a saved search?

Ticketclosed

Wattlebrook Insurance Services: documents logo Wattlebrook Insurance Services: documents · How do I create a saved search?

Brodie Kennedy asked how to save search queries. BB-Demo explained the save button feature for naming and reusing regular searches.

Priority normal

What happened

What this says

Current to 11 Oct 26

Brodie Kennedy asked how to save search queries. BB-Demo explained the save button feature for naming and reusing regular searches.

Problem: User wanted to reuse regular search queries (broker submissions by date, claims by status).

Handling: BB-Demo provided clear how-to guidance on the save button. First response 155 minutes.

Watch: Customer is building search workflows; indicates core feature engagement.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)155
CSAT5
Helpdeskmade from

Trail

  1. Brodie Kennedy
    created · Brodie Kennedy 10 Jun 2026 16:45
    We use the same search queries regularly, broker submissions by date, claims by status. Can I save these so my team can reuse them?
  2. Olivia Grant
    public_reply · Olivia Grant 10 Jun 2026 19:20
    Hi Brodie, the search feature has a save button. Run your search and click "save this search" to name it. It'll appear in your saved searches next time. Thanks, Olivia
  3. Olivia Grant
    status_change · Olivia Grant 15 Jun 2026 11:27
  4. status_change · 19 Jun 2026 23:59
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