User account provisioning

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Lindqvarn Retail: documents · User account provisioning

Lindqvarn Retail plans to expand their customer insight team significantly from 160 licensed users. Olivia Grant explained that additional seats can be added in blocks of 10 as an add-on to their Enterprise plan and offered to connect them with their CSM.

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Current to 11 Oct 26

Lindqvarn Retail plans to expand their customer insight team significantly from 160 licensed users. Olivia Grant explained that additional seats can be added in blocks of 10 as an add-on to their Enterprise plan and offered to connect them with their CSM.

Problem: Customer is expanding the insight team and needs guidance on provisioning multiple users and seat options beyond their base 150-user Enterprise allocation.

Handling: Olivia explained the add-on model (10-user seat blocks) and promised quick provisioning once they sent the user list. She offered to coordinate with CSM Esther on pricing.

Opportunity: Customer already has 160 users, exceeding the 150-user Enterprise base, confirming strong adoption and demonstrating readiness for additional seat purchase.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Updated 9 Oct 26

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created · Linnea Holm 6 Mar 2026 14:51
Hi, we're expanding the customer insight team and will need to add several new users to the brain. We currently have 160 licensed users and are looking to add more over the next few months. Can you walk me through the process for provisioning new team members and what our options are for increasing our seat allocation? I'll have the list of new users with contact details ready to send separately.
public_reply · Olivia Grant 6 Mar 2026 22:13
Hi Linnea, happy to help with that. Once you send me the list of new users with names and email addresses, I can get them provisioned straightaway. For additional seats beyond your base allocation, we can add users in blocks of ten as an add-on to your Enterprise plan. I'll send you the pricing and options, or you can discuss it with Esther, your CSM.
status_change · Olivia Grant 13 Mar 2026 17:18
status_change · 17 Mar 2026 23:59

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