Olivia Grant

Chart date range selector not working

Ticketclosed

Marlstone Legal: documents logo Marlstone Legal: documents · Chart date range selector not working

Emma Jagger reported a bug in dashboard charts where the date range picker applied filters from a wrong time period. Olivia reproduced the issue, engineering identified a date conversion bug, and a fix was prepared for the next release.

Priority high

What happened

What this says

Current to 11 Oct 26

Emma Jagger reported a bug in dashboard charts where the date range picker applied filters from a wrong time period. Olivia reproduced the issue, engineering identified a date conversion bug, and a fix was prepared for the next release.

Problem: Dashboard charts displayed data from incorrect date ranges when users selected specific periods, blocking reporting for a client presentation.

Handling: Support reproduced the bug and routed to engineering. Root cause identified as a date conversion bug in the chart component; fix entered testing for next release.

Watch: Customer needed the fix urgently for a client presentation; verify release timing met that deadline.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Priorityhigh
Statusclosed
Categorybug
Channelweb
First response (min)176
Helpdeskmade from

Trail

  1. Emma Jagger
    created · Emma Jagger 4 Mar 2026 15:29
    I've found a bug in one of the dashboard charts. The date range picker isn't applying the right filter, when I select a range, it shows data from a completely different period. Can you investigate?
  2. Olivia Grant
    public_reply · Olivia Grant 4 Mar 2026 18:25
    Thanks for reporting this, Emma. I can reproduce the issue on my end. The date picker is applying the wrong filter. I've logged it with engineering and we'll get a fix out soon.
  3. Olivia Grant
    internal_note · Olivia Grant 5 Mar 2026 12:40
    Root cause: date conversion bug in chart component. Fix in testing, next release.
  4. Emma Jagger
    public_reply · Emma Jagger 5 Mar 2026 15:40
    Good to hear you've found it. When will the fix be released? We need these charts for a client presentation next week.
  5. Olivia Grant
    status_change · Olivia Grant 20 Mar 2026 15:03
  6. status_change · 24 Mar 2026 23:59
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