How do I save a search?

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Hollins Tarrant: documents · How do I save a search?

Jenna Price asked how to save searches for team reuse. Callie Brennan explained the saved search feature, showing how to save from the Search tab and share with the team.

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What happened

What this says

Current to 10 Oct 26

Jenna Price asked how to save searches for team reuse. Callie Brennan explained the saved search feature, showing how to save from the Search tab and share with the team.

Problem: Jenna asked a basic how-to question, suggesting the team is still onboarding and may not be aware of self-service features. Handling: Callie provided step-by-step guidance on saving searches, naming them, and sharing them with the team, pitching it as ideal for their placements pipeline. This is a sign of healthy adoption and feature discovery. Watch: basic how-to tickets from a new customer are healthy onboarding signals; if they stop, it may indicate either mastery or abandonment.

AI · claude-haiku-4-5-20251001 · 10 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryhow_to

Channelweb

First response (min)116

CSAT5

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created · Jenna Price 19 Feb 2024 17:13
Sorry for the basic question – we're still finding our way with the system. Is there a way to save searches so the team can reuse them? We find ourselves running the same queries repeatedly. Thanks, Jenna
public_reply · Callie Brennan 19 Feb 2024 19:09
Hi Jenna, glad you asked – yes, saved searches are exactly what you need. Here's how: go to the Search tab, run your query, then click 'Save this search' at the top. Give it a name and choose if it's just for you or shared with your team. Once saved, it appears in your sidebar for quick access. Perfect for your placements pipeline. Let me know if you hit any snags. Thanks, Callie
status_change · Callie Brennan 21 Feb 2024 14:26
status_change · 25 Feb 2024 23:59

Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
BB-Demo staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Ask B