Who they are
Insight
Current to 11 Oct 26Vicky Eccles is the CRM champion at Harbrook Utility Services and the operations buyer in the Enterprise discovery. She wants access for sixty to seventy operations people. Her proposal and signing date are still open.
Role: Operations Director at Harbrook Utility Services, recorded in the CRM as champion. She joined the 7 Oct 2026 discovery call with Priti Haworth and was addressed with her in the 9 Oct 2026 follow-up.
Influence: on the call she set the scope, wanting access for sixty to seventy operations people but not finance. The record does not show whether she signs, so decision-maker status is not confirmed.
Watch: she has not replied to the 9 Oct 2026 follow-up or the earlier roundtable invitation. The Enterprise proposal and the 29 Jan 2027 signing target are open items, and the follow-up call is booked, not held.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Harbrook Utility Services | Operations Director | champion | vicky.eccles@harbrook.example |
Activity
- 26 Oct 2026callHarbrook Utility Services / BB-Demo – Demo
- 9 Oct 2026email_threadFollowing up on our discovery call
- 7 Oct 2026callHarbrook Utility Services / BB-Demo – Discovery
- 7 Sep 2026dealHarbrook Utility Services – New
- 26 May 2026eventRevenue leaders roundtable
+12
- 20 May 2026email_threadRevenue leaders roundtable, 26 May 2026