Who they are
Insight
Current to 11 Oct 26Customer Success Director at Copperwick Logistics and the main adoption lead. She runs the account-manager rollout, became a second admin on the 27 Jul 2026 call, and asked 9% of the organisation's questions in the last 90 days.
Role: Customer Success Director at Copperwick Logistics, based in Chicago, with a CRM role of user. Her platform account was created on 1 Jun 2026.
Influence: She drives rollout to account managers and chose the training slot herself. The 27 Jul 2026 call read says she became a second admin, but the platform record shows admin: no. The evidence does not show her signing authority.
Watch: She wants people to see it work before being invited, and committed to a weekly connector check. Pages owned by individual creators are a handover risk, and she is a heavy question-asker.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Copperwick Logistics | Customer Success Director | user | jasmine.ortega@copperwick.example |
Activity
- 27 Jul 2026callCopperwick Logistics / BB-Demo – Training
- 27 Jul 2026callCopperwick Logistics / BB-Demo – Training
- 22 Jul 2026email_threadTraining session: confirming the details
- 21 Jul 2026email_threadTraining session for the account teams
- 2 Mar 2026callCopperwick Logistics / BB-Demo – Demo
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