Gillian Woolnough
Person
Kersey Mill Foods: documents · champion
Head of Customer Service at Kersey Mill Foods and the CRM champion. She drove the sales cycle from discovery to a verbal yes on Growth, with Peter Mayes, Commercial Director, as decision-maker. The record stops at the 5 Aug 2024 proposal thread.
Who they are
Insight
Current to 12 Oct 26Head of Customer Service at Kersey Mill Foods and the CRM champion. She drove the sales cycle from discovery to a verbal yes on Growth, with Peter Mayes, Commercial Director, as decision-maker. The record stops at the 5 Aug 2024 proposal thread.
Role: Head of Customer Service at Kersey Mill Foods and the CRM champion. She led the 16 May 2024 discovery call and joined the 24 Jun 2024 demo and the 2 Aug 2024 proposal call.
Influence: She defines the need and the evaluation, but Peter Mayes, Commercial Director, gave the verbal yes on 2 Aug 2024. Her own authority to buy is not shown.
Watch: She said she needs finance for the commercial side and worried that connectors break when Salesforce changes. The record shows no tickets and nothing after the 5 Aug 2024 proposal thread.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kersey Mill Foods | Head of Customer Service | champion | gillian.woolnough@kerseymill.example |
Activity
- 5 Aug 2024email_threadGrowth proposal
- 2 Aug 2024callKersey Mill Foods / BB-Demo – Proposal
- 31 Jul 2024email_threadProposal meeting, Kersey Mill Foods
- 15 Jul 2024email_threadKersey Mill Foods, next steps
- 11 Jul 2024callKersey Mill Foods / BB-Demo – Demo
- 24 Jun 2024callKersey Mill Foods / BB-Demo – Demo
- 18 Jun 2024email_threadDemo scheduled
- 16 May 2024callKersey Mill Foods / BB-Demo – Discovery
- 2 Apr 2024dealKersey Mill Foods – New