Kirsty Rigby
Person
Brindlecote Insurance Brokers: documents · user
Kirsty Rigby is an Account Manager at Brindlecote Insurance Brokers in Leeds and a day-to-day user of the brain for renewals. She is not an admin. She raised three tickets, two on connector or query problems in April 2026.
Who they are
Insight
Current to 11 Oct 26Kirsty Rigby is an Account Manager at Brindlecote Insurance Brokers in Leeds and a day-to-day user of the brain for renewals. She is not an admin. She raised three tickets, two on connector or query problems in April 2026.
Role: Account Manager and CRM user, with a platform account created on 2023-06-07 and no admin rights. She attended the 11 Apr 2023 demo and the 12 Jul 2023 training, and uses the brain for renewal work.
Influence: she asked about exit terms at the demo, but nothing shows her signing or deciding. She is a practitioner whose experience reflects the value the team sees.
Watch: her last two tickets, on 13 Apr 2026 and 30 Apr 2026, concern slow queries and a failed call recordings connector. Neither shows a documented resolution. Her 2024 webinar invitation drew no reply.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brindlecote Insurance Brokers | Account Manager | user | kirsty.rigby@brindlecote.example |
Activity
- 11 Jun 2026eventBB-Demo Customer Day London
+32 - 30 Apr 2026ticketCall recordings connector not syncing
- 13 Apr 2026ticketPages loading slowly
- 23 Oct 2025ticketConnector not syncing recent calls
- 13 Jun 2024eventBB-Demo Customer Day
+7 - 21 Mar 2024eventBB-Demo webinar
+5 - 25 Feb 2024email_threadWebinar invitation
- 12 Jul 2023callBrindlecote Insurance Brokers / BB-Demo – Training
- 11 Apr 2023email_threadDemo scheduled for Brindlecote+2
- 11 Apr 2023callBrindlecote Insurance Brokers / BB-Demo – Demo+2