Who they are
Insight
Current to 12 Oct 26Ben Tozer is the IT and Systems Officer at Quennell Harte and a platform admin. He tests security and connectors, joins every call, and asks 16% of the organisation's questions. The evidence does not show he holds budget.
Role: IT and Systems Officer in Bristol, CRM role admin, platform user created 17 Jul 2026 with admin rights. He handled Snowflake access at onboarding and raised the user provisioning ticket on 17 Sep 2026.
Influence: He shapes technical scope. He tested residency and permissions at the demo and asked about restricting financial data and extra connectors at training, both pointing to Growth. Ellie Rowcliffe leads the commercial conversation.
Watch: He asked 70 of 428 questions over the last 12 months and 85 of 543 over the last 90 days, both 16%. The evidence does not show who owns the budget or renewal, or whether Slack is still in scope.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Quennell Harte | IT and Systems Officer | admin | ben.tozer@quennellharte.example |
Activity
- 17 Sep 2026ticketAdding a new user account
- 18 Aug 2026callQuennell Harte / BB-Demo – Training
- 7 Aug 2026callQuennell Harte / BB-Demo – Onboarding
- 3 Aug 2026callQuennell Harte / BB-Demo – Onboarding
- 6 May 2026callQuennell Harte / BB-Demo – Demo
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