Ivelbridge Software

Ivelbridge Software has no executed document. The final Growth proposal of 28 Sep 2026 quotes £62,000 first year and £50,000 a year from year two, matching the 23 Sep 2026 draft. All three documents quote a four-hour first response.

Executed: no document for Ivelbridge Software has a stored status of executed, so no price, term, billing or service level is contracted. The roll-up covers all three documents held, and all three were read.

Open items: the final proposal dated 28 Sep 2026 quotes a first-year commitment of £62,000 (implementation plus subscription) and £50,000 a year from year two for the Growth tier. It has no signature, start date, term length or billing terms, and says the order form follows within a week of approval.

Open items: the draft Proposal v1 dated 23 Sep 2026 quotes the same two figures and the same service wording. It is the earlier version of the final proposal in the same folder and binds nobody.

Open items: the security questionnaire dated 16 Sep 2026, completed by Theo Gallagher, quotes 99.5% uptime, a nightly refresh by 07:00 UK time and a four-hour first response for priority issues. It states no price and defers to the order form.

Contradictions: the reads show no disagreement between the three documents on price, availability or response time. The final proposal adds scope the draft read does not record: connectors to up to eight systems and up to forty users.

Contradictions: all three documents quote a four-hour first response, which is wider than the standard Growth P1 first response of one business hour. Neither proposal says whether the four hours applies to P1, so a customer could read it as the Growth commitment.

Commitments: there are no live obligations, because nothing is executed. The service terms quoted in the proposals and the questionnaire are offers until an order form is signed.

Gaps: the documents do not show an order form, a customer signatory, a start date, payment terms, connector go-live dates or service credit terms. Lewis Kerr, Account Executive, is the B-Brain person resolved for both proposals; whether he should align the first response wording with the Growth P1 term before the order form is issued is the open question.

AI · claude-opus-5-5 · 11 Oct 2026