Kestle Bay Hotels
What the paper says
Document roll-up
Current to 11 Oct 26BB-Demo holds two Starter tier proposals for Kestle Bay Hotels, a draft of 9 Oct 2024 and a final of 14 Oct 2024. Both quote £22,000 a year. No order form or other executed document is on file, so no contracted terms can be confirmed.
Executed: No document for Kestle Bay Hotels has an executed stored status. Contracted price, term, start date and service levels therefore cannot be stated from these records.
Open items: The draft Proposal v1 of 9 Oct 2024 gives a first-year cost of £28,000, which includes implementation and a £22,000 annual Starter subscription billed in advance. The final Proposal of 14 Oct 2024, whose recorded author is Tom Ashdown, quotes £22,000 a year payable in advance and a total contract value of £28,000.
Open items: Both are proposals rather than contracts, and neither carries a signature, start date or service credits. The 14 Oct 2024 read notes its final status but treats it as a proposal awaiting approval.
Contradictions: The two proposals word service and renewal terms differently.
- Response: the 9 Oct 2024 draft says a 4-hour response to critical issues, while the 14 Oct 2024 proposal says P1 response within 4 business hours.
- Refresh: the draft says nightly refresh complete by 07:00, while the final says each night on business days.
- Renewal: the draft says renewal at then-current pricing with no cap, while the final says renewal invoices are sent 30 days before each anniversary.
- Scope: only the final states a one-year term from implementation go-live and an EU data location by default.
Contradictions: Both proposals quote £22,000, which matches the later v2 Starter list rather than the v1 list of £19,500 in force on those dates. Neither document explains the difference.
Commitments: No live obligations can be drawn from these records because nothing is executed. The proposal terms are offers only.
Gaps: Both documents held were read, and neither is an order form or master service agreement. The records do not show whether an order form was issued or signed, or whether Kestle Bay Hotels became a customer on these terms.
Executed terms
Current to 9 Oct 26- Billingnot recorded
- Endnot recorded
- Pricenot recorded
- Service levels[]
- Startnot recorded
- Term monthsnot recorded
Documents
Updated 9 Oct 26- presales
Folders and documents as a list
- Proposals (2)
- Draft Starter tier proposal draft · proposal · 9 Oct 2024
- Starter tier proposal issued · proposal · 14 Oct 2024
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Kestle Bay Hotels - Proposal v1 | Kestle Bay Hotels - Proposal | The draft offers a 4-hour response to critical issues, while the final offers P1 response within 4 business hours. |
| Kestle Bay Hotels - Proposal v1 | Kestle Bay Hotels - Proposal | The draft promises nightly refresh complete by 07:00, while the final says refresh each night on business days. |
| Kestle Bay Hotels - Proposal v1 | Kestle Bay Hotels - Proposal | The draft sets renewal at then-current pricing with no cap, while the final sends renewal invoices 30 days before each anniversary. |
| Kestle Bay Hotels - Proposal v1 | Kestle Bay Hotels - Proposal | Only the final states a one-year term from implementation go-live and an EU data location by default. |