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Moving forward

Email thread

Aldbourne Hospice Care: documents logo Aldbourne Hospice Care: documents · sales

After a follow-up from Sophie Ling, Robin Hatherell replied the next day that Aldbourne is keen to move forward and asked for the implementation timeline for a Starter deployment.

What was said

What this says

Current to 11 Oct 26

After a follow-up from Sophie Ling, Robin Hatherell replied the next day that Aldbourne is keen to move forward and asked for the implementation timeline for a Starter deployment.

Ask: Robin Hatherell, Director of Finance and Resources, wants the implementation timeline for a Starter deployment. Sophie's opening email only asked whether anything else was needed before a decision.

Customer view: Robin says they are "keen to move forward", a clear buying signal from a senior finance voice. The thread does not show a price, a start date or a signed order form.

Next: Sophie should send the Starter implementation plan and keep the commercial discussion moving.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages2
First message2026-05-11
Last message2026-05-12

Messages

  1. Sophie Ling
    Sophie Ling 11 May 2026 14:27
    to Fran Whiting, Robin Hatherell
    Hi Fran and Robin, Following the call I had with Fran, I wanted to touch base. I believe the company brain could deliver real value for your teams. Is there anything else you'd like from us before you make a decision? Best, Sophie
  2. Robin Hatherell
    Robin Hatherell 12 May 2026 10:18
    to Sophie Ling
    Sophie, Robin Hatherell here. We're keen to move forward. Could you outline the implementation timeline for a Starter deployment? Cheers, Robin

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