Getting Tannahill set up

Email thread

Tobias Renwick checked in on Starter setup. Scott Galbraith said the helpdesk is integrated but they have a few permissions questions and asked for a call. Tobias promised times that afternoon.

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What was said

What this says

Current to 11 Oct 26

Tobias Renwick checked in on Starter setup. Scott Galbraith said the helpdesk is integrated but they have a few permissions questions and asked for a call. Tobias promised times that afternoon.

Ask: Scott wants a call to resolve permissions questions on the data connections.

Customer view: The customer is live on Starter and has the helpdesk integrated, so onboarding is progressing. Permissions questions are the only blocker named.

Next: Tobias is to send call times. The evidence does not show the call being held or the questions resolved.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2023-04-18

Last message2023-04-20

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Messages

Tobias Renwick 18 Apr 2023 15:02
to Scott Galbraith
Hi Scott, Now that you're live with Starter, I wanted to check in on the setup. How are you getting on with connecting your data sources? Best, Tobias
Scott Galbraith 19 Apr 2023 13:14
to Tobias Renwick
Hi Tobias, Thanks for getting in touch. We've got the helpdesk integrated but we're hitting a few questions on permissions. Could we hop on a call? Cheers, Scott
Tobias Renwick 20 Apr 2023 16:42
to Scott Galbraith
Absolutely. I'll send you a few times this afternoon and we can lock something in. Best, Tobias

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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Data	Records
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